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Shift Runner

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KFC

3mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Galway

AI generated summary

  • You should be an authentic brand ambassador who loves chicken, has leadership experience, can train teammates, and is ready to treat everyone like family while ensuring great guest service.
  • You will support the Restaurant General Manager, lead your team through training, ensure excellent guest service, and help manage daily operations while embodying the brand's values.

Requirements

  • CAN YOU FOLLOW IN THE COLONEL’S FOOTSTEPS?
  • Here’s a bit more on what you can expect from the job and some of the important experiences that can help you show you’ve got what it takes to make the Colonel proud…
  • As a Shift Runner you will be “wingman” or woman to the Restaurant General Manager (RGM).
  • You’re an authentic brand ambassador who also happens to love our chicken and chips.
  • Our Team Leaders have a wealth of experience coming from a variety of backgrounds, from supermarkets and pubs, to high street retailers and even banks.
  • You’ll be empowered to partner with your RGM and management team to run your restaurant like you own it.
  • We like to think of our people as the 12th secret ingredient of our famous recipe.
  • It’s our ‘other’ SECRET.
  • As a restaurant Team Leader you’ll help your team be their best selves through on the job training every day, particularly in helping them give great service to our guests, day in and day out.
  • WHO WE ARE
  • Take one man with a big idea (and some serious style), add 11 herbs and spices, 1,009 rejections, buckets of grit, ambition and southern hospitality and you’ve got KFC.
  • It’s simple, we’re a people business that sells chicken and chips (and some other pretty epic stuff too).
  • OUR RESTAURANT CULTURE
  • We do things the right way.
  • It isn’t always easy, but it’s always better.
  • We lead with our hearts, work hard and play hard and we welcome everyone into our big KFC family.
  • It doesn’t matter who you are, where you’re from, or what your shoe size is – everyone has a place at the Colonel’s table.
  • All we ask is that you roll up your sleeves, get stuck in and treat our team like family and our guests as friends.
  • It’s what the Colonel would do.
  • That got you cluckin’ excited?
  • Apply now - there might just be a seat for you at the Colonel’s table…

Responsibilities

  • As a Shift Runner you will be “wingman” or woman to the Restaurant General Manager (RGM).
  • You’re an authentic brand ambassador who also happens to love our chicken and chips.
  • You’ll be empowered to partner with your RGM and management team to run your restaurant like you own it.
  • As a restaurant Team Leader you’ll help your team be their best selves through on the job training every day, particularly in helping them give great service to our guests, day in and day out.

FAQs

What is the role of a Shift Runner at KFC?

The Shift Runner acts as a "wingman" or woman to the Restaurant General Manager, helping to run the restaurant and ensure great service while leading the team.

What qualities are essential for a Shift Runner?

Essential qualities include being an authentic brand ambassador, leadership skills, the ability to motivate the team, and a passion for providing excellent service to guests.

What kind of experience do Team Leaders typically have?

Team Leaders come from various backgrounds including supermarkets, pubs, high street retailers, and banks, bringing diverse experiences to the role.

How does KFC support its employees in developing their skills?

KFC supports its employees through on-the-job training, enabling them to improve their service skills and help their team members reach their full potential.

What is the culture like in KFC restaurants?

The culture at KFC is inclusive and family-oriented, where everyone is welcome, and hard work is combined with the concept of playing hard. Team members are treated like family and guests are treated as friends.

How does KFC view its employees?

KFC considers its employees as the "12th secret ingredient" of its famous recipe, valuing their contributions to the overall success of the restaurant.

Is KFC committed to diversity and inclusion?

Yes, KFC is committed to diversity and inclusion, welcoming everyone into the KFC family regardless of who they are or where they come from.

How can I apply for the Shift Runner position?

You can apply for the Shift Runner position by visiting the KFC careers page and submitting your application online.

What can I expect in terms of working environment as a Shift Runner?

As a Shift Runner, you can expect a dynamic working environment that encourages teamwork, personal growth, and a commitment to providing great service.

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KFC

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 28,000 restaurants in 150 countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home. No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come. In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill. All you have to do is bring it.