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Shop Manager

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British Red Cross

12d ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • 2d left

AI generated summary

  • You need retail supervisory experience, strong customer service and management skills, initiative to meet targets, IT proficiency, and a passion for promoting the British Red Cross.
  • You will lead a team on the shop floor, manage layout and customer experience, achieve financial targets, train staff and volunteers, and represent our values daily.

Requirements

  • Retail experience at supervisory level
  • You can deliver outstanding customer service and are comfortable with organisational and cash handling duties
  • To know how to get the best out of people
  • With proven management skills, you know how to develop and inspire your team
  • To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results
  • To know your way around a PC and have proven IT skills experience
  • To get 'us'
  • You care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice

Responsibilities

  • Leading a team that provides a brilliant shopping experience for your customers.
  • Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
  • Designing the perfect layout and environment that helps connect your customers to our cause.
  • Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
  • Representing the British Red Cross to a high standard and embody our core values.

FAQs

What is the job title for this position?

The job title is Shop Manager.

Where is the job location?

The job location is Porthmadog.

What is the salary for the Shop Manager position?

The salary for the Shop Manager position is £22,714 per annum.

What are the working hours for this role?

The working hours for this role are 35 hours per week.

What type of contract is being offered?

A permanent contract is being offered for this position.

What are the key responsibilities of the Shop Manager?

The key responsibilities include leading a team, providing excellent customer service, designing shop layout, achieving financial targets, and managing staff and volunteers.

What experience is required to be a successful Shop Manager?

Candidates need retail experience at a supervisory level, proven management skills, the ability to work to targets, IT proficiency, and a passion for the British Red Cross cause.

What benefits does the Shop Manager position offer?

Benefits include 36 days annual leave, a contributory pension scheme, flexible working options, learning and development opportunities, discounts, wellbeing support, and team collaboration.

When is the closing date for applications?

The closing date for applications is 23.59 on the 18th of September 2024.

Is there support for mental health and wellbeing?

Yes, there is access to mental health and wellbeing assistance as part of the benefits package.

Are there any diversity and inclusion initiatives?

Yes, the British Red Cross is committed to a diverse workforce and has various networks to support inclusion and prevent discrimination.

British Red Cross

For over 150 years, the British Red Cross has helped people in crisis, whoever and wherever they are.

Non-profit
Industry
1001-5000
Employees
1870
Founded Year

Mission & Purpose

The British Red Cross is a volunteer-led movement that connects those who have kindness to share, with the people who need it most. We help people in crisis get the support they need anywhere in the UK and around the world. The people we help can trust that we’re completely neutral, independent and impartial. Our supporters know that we help those most in need, and our staff and volunteers can see they’re a part of a unique movement which anyone is welcome to join.