FAQs
What is the primary responsibility of the Shop Manager?
The primary responsibility of the Shop Manager is to greet customers, ensure their needs are met, and maintain high-quality customer service standards to create customer loyalty.
What qualifications are required for the Shop Manager position?
A Bachelor’s Degree and 3 years of experience in a managerial role, preferably in the retail industry, along with fluency in English and proficiency in MS Office are required.
Is experience in sports goods retail necessary for this role?
Previous experience in the sports goods retail industry is a major plus, along with active participation in at least one sporting activity and expert knowledge of sporting events.
How is the performance of the Shop Manager evaluated?
The performance is evaluated based on their ability to analyze sales data, manage inventory, recruit and motivate team members, and achieve sales targets while ensuring customer satisfaction.
What skills are essential for the Shop Manager?
Essential skills include developing and motivating others, cultural awareness, decision-making, commercial understanding, analytical thinking, customer focus, and driving results.
What is the work schedule for this position?
The work schedule for the Shop Manager position is full-time.
Where is the Shop Manager position located?
The Shop Manager position is located in Dubai Hills, United Arab Emirates.
Does the Shop Manager oversee the shop’s compliance with brand standards?
Yes, the Shop Manager is responsible for overseeing the shop's image and ensuring compliance with the brand’s standards, including cleanliness, display, and maintenance of the shop.
How does the Shop Manager manage the budget?
The Shop Manager manages the annual allocated budget by monitoring expenditures, optimizing costs, and reporting variances versus budget after validating with the District Manager or Brand Manager.
Are there any specific personal attributes sought for this role?
Yes, candidates should be enthusiastic, empathetic, entrepreneurial, responsible, and skilled in collective game and project-oriented activities.