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SOC Analyst

M

MNP

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Consulting
    IT & Cybersecurity
  • Mississauga

AI generated summary

  • You need a post-secondary IT degree/diploma, experience with Microsoft tools, strong troubleshooting skills, and familiarity with Check Point, Palo Alto, AlienVault, Microsoft Sentinel, Defender, and SentinelOne.
  • You will troubleshoot issues, monitor incidents, update tickets, maintain software, notify clients of potential problems, and contribute ideas for process improvements while meeting SLA targets.

Requirements

  • Posses a Post-Secondary Degree or Diploma in Information Technology, Computer Science or related discipline
  • Experience with Microsoft operating systems, applications and tools
  • Strong troubleshooting skills
  • Experience with the following technologies would be beneficial: Check Point, Palo Alto, AlienVault, Microsoft Sentinel, Microsoft Defender, SentinelOne.

Responsibilities

  • Work with both clients and vendors to troubleshoot and resolve issues
  • Investigate assigned tickets; responsible for the task until it has been completed/resolved
  • Monitor and resolve incidents and support requests; ensure response/resolution within service level agreement (SLA) targets
  • Update ticket information and associated documentation
  • Maintain monitoring software to ensure proper functionality of all managed devices
  • Maintain reporting software to provide valuable information to clients
  • Notify clients of any potential problems in their environment
  • Contribute to the development of new ideas and approaches to improve work processes
  • Attend internal MNP courses to further develop knowledge around performance improvement

FAQs

What is the primary role of a SOC Analyst at MNP?

The primary role of a SOC Analyst at MNP involves investigating threats, developing policies, and enhancing infrastructure to minimize the impact of security-related events and protect clients’ business operations and reputation.

Where is this SOC Analyst position located?

This SOC Analyst position is an in-office role based in Mississauga, ON, Edmonton, AB, or Dartmouth, NS.

What qualifications are required for this SOC Analyst position?

Candidates are required to possess a Post-Secondary Degree or Diploma in Information Technology, Computer Science, or a related discipline.

What technologies should candidates be familiar with for this role?

Candidates should have experience with technologies such as Check Point, Palo Alto, AlienVault, Microsoft Sentinel, Microsoft Defender, and SentinelOne.

What kind of work environment can I expect at MNP?

MNP offers a collaborative environment where employees continuously grow, have a voice, and work on meaningful and fulfilling projects.

Are there opportunities for professional development at MNP?

Yes, MNP provides professional development assistance, access to internal courses, and MNP University to further develop employees' knowledge and skills.

What benefits does MNP offer to its employees?

MNP offers a competitive base pay, vacation time, paid personal days, a group pension plan with 4% matching, bonus programs, flexible benefits, mental health resources, and various perks and discounts.

How does MNP support diversity and inclusion in the workplace?

MNP embraces diversity as a core value and encourages all individuals, including those with disabilities, to apply, recognizing that unique gifts from team members strengthen the business.

What types of incidents does the SOC Analyst monitor and resolve?

The SOC Analyst monitors security incidents and support requests, ensuring that responses and resolutions are handled within service level agreement (SLA) targets.

What is the expected way to communicate with clients?

SOC Analysts are expected to notify clients of any potential problems in their environment and provide timely updates on tickets and incidents.

Accounting
Industry
5001-10,000
Employees
1958
Founded Year

Mission & Purpose

MNP is a leading national accounting, tax and business consulting firm in Canada. We proudly serve and respond to the needs of our clients in the public, private and not-for-profit sectors. Through partner-led engagements, we provide a collaborative, cost-effective approach to doing business and personalized strategies to help organizations succeed across the country and around the world.