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Social Media Community Coordinator

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TAG

Aug 31

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Marketing
    Media & Journalism
  • Toronto
  • Quick Apply

AI generated summary

  • You need a relevant degree, strong communication and copywriting skills, attention to detail, social media knowledge, content creation experience, team collaboration, and proficiency in Office 365 and management tools.
  • You will develop social media content calendars, manage community engagement, oversee channel design, analyze performance data, and collaborate on content creation while staying updated on trends.

Requirements

  • Bachelors and/or post-graduate degree in Communications, Advertising, Media Studies or a related field (a combination of education and experience can be substituted)
  • Great communication skills, with the ability to take on different tones of voice through social media to reflect the brand
  • Strong copywriting skills devoid of spelling and grammatical errors and experience writing social media content
  • An attention to detail and organizational skills with the ability to deliver high quality, creative work and meet deadlines
  • A foundational understanding of social media channels like Facebook, Instagram, TikTok and X (Twitter)
  • Stays up to date with and is knowledgeable on current and emerging social and content marketing trends
  • Experience with content creation and able to create quick social media graphics via platforms such as Canva & Photoshop
  • Team player, able to work collaboratively cross-department
  • Proficient in Microsoft Office 365 tools such as (but not limited to) Word, Excel and PowerPoint, OneDrive, Microsoft Teams
  • Experience using social media management tools such as (but not limited to) Sprout Social, Hootsuite, Brandwatch, social media native platform business/ad managers, etc.

Responsibilities

  • Supports the development, delivery and execution of key social media deliverables, working collaboratively with internal account team members
  • Social media content calendar development (across multiple platforms) considerate of the brand's social media objectives, strategy, brand tone and measures of success
  • Delivers meaningful community management with care, attention and speed for assigned customer accounts
  • Oversees social media channels for page layout and design that meets industry best practices
  • Collaborates with account and production teams to ideate on content creation to support program (informed by social media performance)
  • Supports the Social Media Specialist in analyzing data and drawing actionable insights, delivering analytics based on the brand's performance online
  • Demonstrates effective knowledge within social media marketing and a hunger for information/learning, including current and emerging social media trends & technology
  • Effectively manages time while paying careful attention to detail, ensuring all work and communications are completed on time and of exceptional quality
  • Effectively adapts to change and actively listens and participates in troubleshooting (to inform solutions)

FAQs

What qualifications are required for the Social Media Community Coordinator position?

A Bachelor's and/or post-graduate degree in Communications, Advertising, Media Studies or a related field is required, although a combination of education and experience can be substituted.

What are the main responsibilities of the Social Media Community Coordinator?

The main responsibilities include content calendar development, community management and moderation, collaborating on creative production ideation, and program results reporting.

What social media platforms should the candidate be familiar with?

Candidates should have a foundational understanding of social media channels such as Facebook, Instagram, TikTok, and X (formerly Twitter).

What skills are important for this role?

Important skills include great communication abilities, strong copywriting without grammatical errors, attention to detail, organizational skills, knowledge of social media trends, content creation, and proficiency in Microsoft Office 365 tools and social media management tools.

What kind of work environment can I expect?

The working condition is a hybrid office environment, allowing flexibility in hours and locations.

What is the salary range for this position?

The salary range for the Social Media Community Coordinator position is CAD $40,000 minimum to $45,000 maximum per annum, depending on various factors such as location and experience.

How does the company support diversity and inclusion?

The company has made a strong commitment to diversity and inclusion, fostering an environment that eliminates barriers and elevates voices, ensuring every member of the team has the opportunity to be seen and heard.

Are there opportunities for career training and development?

Yes, the company offers strong supportive benefits, including career training and development opportunities.

What tools or software should a candidate be familiar with for social media management?

Candidates should have experience with social media management tools such as Sprout Social, Hootsuite, Brandwatch, and social media native platform business/ad managers.

How does the company approach sustainability?

The company supports sustainability both within the organization and through its network of partners and suppliers.

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TAG

Expertly Managing Travel. Delivering Peace of Mind.

Travel & Leisure
Industry
201-500
Employees

Mission & Purpose

As an award-winning travel and event management company, TAG has redefined the standards in entertainment and VIP travel for more than 30 years. Expanding across six divisions, our Travel Specialists provide bespoke, high-end services to the biggest names on the planet as well as top C-suite and corporate executives. With many years of experience, we are equipped with the skills and contacts to make even the most complex requests achievable. At TAG, we understand that you deserve a best-in-class travel management company and a trusted partner. From the initial booking process all the way to arriving home, our promise is to deliver exceptional, quality services, making your travel as seamless and stress-free as possible. Our dedicated professionals are available 24/7, from offices in the US, UK and Asia Pacific. Whatever you need, whenever you need us, we are here—so you can finally travel in the way that you deserve. TAG | Where Impossible Becomes Possible