FAQs
What is the primary responsibility of the Social Media Marketing and Communications Manager at JP Morgan?
The primary responsibility of the Social Media Marketing and Communications Manager is to serve as the voice of the brand by creating captivating content, overseeing campaigns, and enhancing the social media strategy while collaborating closely with stakeholders across the firm's wholesale businesses.
What qualifications are required for this role?
Required qualifications include strong knowledge of the social media landscape across EMEA, experience managing editorial calendars, the ability to exercise sound judgment in a fast-paced environment, proficiency with social media monitoring and management tools, and excellent communication skills, among others.
Is prior experience in the financial services industry necessary for this position?
While not mandatory, previous financial services industry experience is preferred for candidates applying for this role.
What tools and platforms should candidates be familiar with for this job?
Candidates should have experience with social media monitoring and management tools such as Sprinklr, Hearsay, Zignal, LinkedIn Analytics, as well as proficiency in MS Office Suite and Adobe Creative Suite.
Will the Social Media Marketing and Communications Manager manage a team?
Yes, the Social Media Marketing and Communications Manager will be responsible for managing a member of the social media team.
What kind of content will the manager be expected to create?
The manager will be expected to write copy and create visual content that maintains the brand voice across various social media platforms.
How does this role collaborate with other departments within JP Morgan?
This role involves maintaining an ongoing dialogue with various internal stakeholders and collaborating with legal, compliance, and controls teams to mitigate risk and ensure proper governance.
What skills are preferred for candidates applying for this position?
Preferred skills include previous management experience, a background in the financial services industry, and a strong ability to cultivate relationships across different divisions within the firm.
How will the Social Media Marketing and Communications Manager track the success of social media efforts?
The manager will understand social media metrics to track results and provide actionable recommendations based on the analytics gathered.
What is the expected outcome of the social media strategy developed by this role?
The expected outcome is to effectively engage the audience, foster meaningful relationships, and showcase the firm’s expertise in finance while enhancing the overall brand presence in the digital space.