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Software Engineer II (Oka, Customer Identity & Access Management Engineer

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Travelers

Sep 11

  • Job
    Full-time
    Junior & Mid Level
  • Atlanta
  • Quick Apply

AI generated summary

  • You need 4 years in CIAM, experience with Okta, strong problem-solving and communication skills, intermediate delivery and leadership abilities, and a relevant degree or equivalent experience.
  • You will analyze, design, and develop with Okta, resolve complex incidents, support new application builds, manage configurations, mentor others, and upgrade security processes as needed.

Requirements

  • - Four years of programming/development experience in CIAM preferred.
  • - Four year of CIAM product (e.g., Okta,) configuration / development preferred.
  • - Delivery - Intermediate delivery skills including the ability to estimate accurate timelines for tasks and deliver work at a steady, predictable pace to achieve commitments, contribute to the software design strategy and methodologies used to best meet the system requirements, consider and build for many different use cases, avoid over engineering, and ensure automation, deliver complete solutions but release them in small batches, and identify important tradeoffs and negotiate them.
  • - Domain Expertise - Demonstrated track record of domain expertise including understanding technical concepts necessary to do the job effectively and aware of industry trends, demonstrate willingness, cooperation, and concern for business issues and priorities, and possess in depth knowledge of immediate systems worked on and some knowledge of adjacent systems.
  • - Problem Solving - Strong problem solver who ensures solutions are built for the long term, is able to resolve new issues, recognizes mistakes using them as learning and teaching opportunities and consistently breaks down large problems into smaller, more manageable ones.
  • - Communication - Strong communicator who possesses the ability to articulate information clearly and concisely with the business, document work in a clear, easy to follow manner, collaborate well with team members as both a mentor and mentee, take in vague requirements and ask the right questions to ensure clarification, offer feedback appropriately and effectively, seek out and receives constructive criticism well, listen when others are speaking and make space for colleagues to share their thoughts.
  • - Leadership - Intermediate leadership skills with the ability to help create a safe environment for others to learn and grow as engineers and a proven track record of self-motivation in identifying opportunities and tracking team efforts.
  • - Bachelor’s degree or its equivalent in work experience.
  • - Two years of programming/development experience.

Responsibilities

  • Perform analysis, design, development, and configuration functions (includes defining technical requirements) with a high degree of accuracy and speed, operating as an individual contributor to team goals.
  • Perform analysis, assessment and resolution for defects and incidents of advanced complexity and escalate appropriately.
  • Support development team when making design decisions utilizing Okta or troubleshooting any production issues involving Okta
  • Guide all Travelers teams building net new applications (For e.g., on cloud) leveraging Okta. For e.g., new cloud applications being built in Travelers
  • Support team needs to create and maintain credentials and authorizations for any applications and APIs using Okta platform
  • Creates and maintains Okta configuration for the company
  • May directly manage the configuration, testing, documentation and implementation of upgrades to security processes, controls or products as directed.
  • Work independently to tackle well-scoped and loosely scoped problems.
  • Seek opportunities to expand technical knowledge and capabilities.
  • Provide technical guidance and mentorship to less experienced employees.
  • Perform other duties as assigned.

FAQs

What is the job title for this position?

The job title is Software Engineer II, specifically focused on Customer Identity & Access Management (CIAM).

What are the main responsibilities of the Software Engineer II?

The main responsibilities include performing analysis, design, development, and configuration functions, troubleshooting production issues, guiding the development team with Okta, and supporting the creation and maintenance of credentials and authorizations for applications.

What qualifications are required for this role?

A Bachelor's degree or equivalent work experience is required, along with two years of programming/development experience. Additionally, four years of CIAM product configuration or development experience, specifically with Okta, is preferred.

What technical skills are desired for the ideal candidate?

Desired technical skills include programming and development experience in CIAM, strong problem-solving abilities, and intermediate delivery skills to estimate accurate timelines and deliver work predictably.

What communication skills should the candidate possess?

The candidate should be a strong communicator capable of articulating information clearly, documenting work effectively, collaborating with team members, and conveying vague requirements into clear specifications.

Is there an opportunity for mentorship in this role?

Yes, the role involves providing technical guidance and mentorship to less experienced employees.

What kind of work environment can a candidate expect at Travelers?

Travelers offers a culture rooted in innovation and collaboration, focusing on taking care of customers, communities, and each other.

What benefits are provided to employees?

Benefits include health insurance, a retirement plan with matching contributions, paid time off, a wellness program, and volunteer encouragement initiatives.

What is the salary range for this position?

The annual base salary range for this position is between $115,700 and $190,900.

How does Travelers support employee development?

Travelers encourages employees to seek opportunities for expanding their technical knowledge and capabilities and creates a safe environment for learning and growth.

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Travelers

Travelers – taking care of our customers, communities and each other.

Finance
Industry
10,001+
Employees
1853
Founded Year

Mission & Purpose

Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.