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Specialist HIMS Remote

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Mayo Clinic

11d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Healthcare
  • Rochester
    Remote

AI generated summary

  • You need an AS in a healthcare field, knowledge of medical records, excellent communication skills, proficiency in Microsoft Office, and keyboarding skills. RHIT/RHIA preferred; prior health info experience is a plus.
  • You will process medical information requests, verify authorizations, assist with training, ensure compliance with regulations, and provide excellent customer service to various stakeholders.

Requirements

  • Associate of Science degree in a healthcare related discipline required (i.e., applied health sciences A.S. degree).
  • Associate of Science degree in Health Information Technology preferred.
  • Health Information Technology (HIT) program students actively completing the last semester of their associate degree program will be considered; successful completion of HIT Associate degree is required within 6 months of hire date for continued employment.
  • Must possess knowledge of medical records format and content and be able to perform work in a fast paced, constant change, production environment with a focus on quality.
  • Must possess excellent customer service skills and be able to clearly, concisely and professionally communicate verbally and in written forms.
  • Demonstrated ability to maneuver in multi technology environment and demonstrates proficiency in Microsoft Office (Excel, Word, and Outlook) applications.
  • Keyboarding skills necessary, with intermediate typing/keyboard/computer skills.
  • Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferred.
  • Previous Release of information or Health Information experience.

Responsibilities

  • The HIMS Specialist should have a knowledge of an electronic health record (EHR), Epic preferred, and a basic understanding of medical terminology. The candidate is primarily responsible for the comprehensive processing of continuation of care and patient-directed requests for medical information to include customer service for walk-ins, opening and processing incoming mail, verifying authorizations, requesting historical medical records, and preparing correspondence in response to a request for medical information. The HIMS Specialist will also assist with training new or contract staff and students in a qualitative and effective manner. Prefer that the candidate has prior ROI experience and customer service experience.
  • Analyzes patient information to ensure compliance with standards established by Federal/State & Joint Commission & CMS regulations. Coordinates with clinicians to ensure documentation contains all required elements and is completed in a timely manner. Adheres to institutional policies regarding health care documentation. Utilizes independent analytical and critical thinking skills. Works independently and collaboratively across the enterprise with minimal supervision. Adheres to guidelines with regard to accessing minimum necessary information to complete job function. Adheres to state and federal rules regarding privacy and confidentiality of protected health information. Leverages technology to serve the patients and practice. Professionally communicates through all electronic, written, and verbal methods. Ensures great customer service while assisting patients, care providers, allied health staff, attorneys, insurance companies, government audits, and others in a courteous, professional and confidential manner.

FAQs

Is this position fully remote?

Yes, this position is 100% remote and can be performed from anywhere within the United States.

What qualifications are required for the HIMS Specialist role?

An Associate of Science degree in a healthcare-related discipline is required, with a preference for an Associate of Science degree in Health Information Technology. Candidates currently completing their HIT program will also be considered, provided they can complete their degree within six months of hire.

Is there a preference for any certifications for this position?

Yes, candidates with Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) certifications are preferred.

What are the core working hours for this position?

The core hours are from 2:00 PM to 6:00 PM CST, and shifts can be scheduled between 6:00 AM and 8:00 PM.

Will I have a flexible schedule?

Yes, there is flexibility in which day of the week can be your scheduled day off, but Fridays are required off.

Are there any specific skills required for this role?

Candidates should possess knowledge of medical records format and content, excellent customer service skills, and proficiency in Microsoft Office applications, along with strong typing and keyboarding skills.

Will there be training for new employees?

Yes, the HIMS Specialist will assist with training new or contract staff and students in a qualitative and effective manner.

Are there opportunities for advancement within the company?

Yes, Mayo Clinic is committed to investing in continuing education and advancement opportunities for employees.

Is visa sponsorship available for this position?

No, visa sponsorship is not available for this position.

How many hours per week will I be expected to work?

The schedule is for full-time work, totaling 80 hours per pay period, typically consisting of four 8-hour shifts from Monday to Friday.

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Mayo Clinic

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career. Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world. We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.