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Specialist, Retail Sales (Part-Time)

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Zirrus

Aug 9

Applications are closed

  • Job
    Part-time
    Mid Level
  • Mocksville

Requirements

  • - Provide and close sales opportunities based on the customer’s needs and follow the Delivering the Zirrus Experience sales process
  • - Adhere to the Guiding Principles of the sales organization while also exhibiting the Core Characteristics of the Zirrus sales professional
  • - Consistently meet or exceed sales goals as assigned by the Store Supervisor
  • - Develop, nurture, and maintain effective customer relationships
  • - Greet and assist customers; create a positive customer experience
  • - Assist and coordinate all aspects to support a customer sale – serve as a utility player
  • - Facilitate continuity and serve as the conduit between sales and the customer
  • - Understand customer needs to provide appropriate match of products and specific information (e.g. product features, pricing and after-sales services)
  • - Answer customers’ questions and concerns about products/services
  • - Explain benefits of products and services in support of sales goals
  • - Conduct price and feature comparisons to facilitate purchasing
  • - Inform customers about promotions and special offers
  • - Explain and Connect our team’s ability to provide ongoing support for products and services
  • - Cross-sell products
  • - Perform customer calls: cold, follow up, retention, etc.
  • - Responsible for maintaining store presentation
  • - Process customer payments at POS
  • - Assist in-store with managing inventory, stock, and merchandising
  • - Stay current with new products/services/technology
  • - Passionate about providing customer and sales solutions; eager to engage with others
  • - Willing to learn and embrace company policy and guidelines.
  • - Share customer feedback with the team
  • - Must be able to travel between retail stores
  • - Requires NC Alarm Systems Licensing Board registration, this registration process includes an extensive background check, fingerprinting, and application process.
  • - Other duties as assigned
  • - Interest and aptitude in technology
  • - Highly skilled in usage of technology and committed to continued learning for new products, services and features as they evolve
  • - Ability to deliver great customer experiences and motivated by constant customer interaction
  • - General Industry Knowledge – with insight into the retail sales process and application
  • - Ability to make competitive comparisons and negotiate beneficial outcomes
  • - Excellent communication and listening skills; conversationalist that promotes open and comfortable dialogue with customers
  • - Strong interpersonal skills
  • - Ability to manage perspective and be understanding
  • - Knowledgeable of consumer behavior principles
  • - Knowledge of inventory processes and procedures
  • - Ability to perform in fast-paced, changing work environment
  • - Ability to work flexible shifts, work hours, etc. that are based on business needs
  • - Bilingual ability with Spanish and English is a plus
  • - Proven experience in a retail sales environment
  • - 3 plus years retail sales experience, preferred
  • - High School Diploma required
  • - Degree in a relevant field preferred; or equivalent experience commensurate with the job

Responsibilities

  • - Provide and close sales opportunities based on the customer’s needs and follow the Delivering the Zirrus Experience sales process
  • - Adhere to the Guiding Principles of the sales organization while also exhibiting the Core Characteristics of the Zirrus sales professional
  • - Consistently meet or exceed sales goals as assigned by the Store Supervisor
  • - Develop, nurture, and maintain effective customer relationships
  • - Greet and assist customers; create a positive customer experience
  • - Assist and coordinate all aspects to support a customer sale – serve as a utility player
  • - Facilitate continuity and serve as the conduit between sales and the customer
  • - Understand customer needs to provide appropriate match of products and specific information (e.g. product features, pricing and after-sales services)
  • - Answer customers’ questions and concerns about products/services
  • - Explain benefits of products and services in support of sales goals
  • - Conduct price and feature comparisons to facilitate purchasing
  • - Inform customers about promotions and special offers
  • - Explain and Connect our team’s ability to provide ongoing support for products and services
  • - Cross-sell products
  • - Perform customer calls: cold, follow up, retention, etc.
  • - Responsible for maintaining store presentation
  • - Process customer payments at POS
  • - Assist in-store with managing inventory, stock, and merchandising
  • - Stay current with new products/services/technology
  • - Passionate about providing customer and sales solutions; eager to engage with others
  • - Willing to learn and embrace company policy and guidelines
  • - Share customer feedback with the team
  • - Must be able to travel between retail stores
  • - Requires NC Alarm Systems Licensing Board registration, this registration process includes an extensive background check, fingerprinting, and application process
  • - Other duties as assigned

FAQs

Is this position full-time or part-time?

This position is part-time.

What are the main responsibilities of the Specialist, Retail Sales position?

The main responsibilities include selling Zirrus products, understanding customer needs, providing appropriate solutions, maintaining customer relationships, and supporting sales growth.

Do I need prior experience to apply for this job?

Yes, proven experience in a retail sales environment is required, with a preference for 3 or more years of retail sales experience.

What kind of knowledge or skills are required for this position?

Required knowledge and skills include an interest in technology, strong communication and interpersonal skills, understanding consumer behavior principles, and the ability to work in a fast-paced environment.

Is there any travel involved in this job?

Yes, the position requires the ability to travel between retail stores.

Are there any specific licensing requirements for this position?

Yes, you will need to register with the NC Alarm Systems Licensing Board, which includes an extensive background check, fingerprinting, and an application process.

What qualifications do I need to apply?

A High School Diploma is required, and a degree in a relevant field is preferred, or equivalent experience commensurate with the job.

Will I receive training for this role?

Yes, the role includes a commitment to continued learning for new products, services, and features as they evolve.

Are flexible working hours available for this position?

Yes, the ability to work flexible shifts and hours is necessary based on business needs.

Is bilingual ability a plus for this position?

Yes, being bilingual in Spanish and English is considered a plus.

Telecommunications
Industry
51-200
Employees
1950
Founded Year

Mission & Purpose

Zirrus strives to be the tech company that cares. From our longtime customers in the Yadkin Valley to our new members, we will give you confidence in your digital space. It is an honor to be your connection to the world. This location has served as our corporate headquarters for the last 70 years. For customers looking for in-person assistance, please visit one of our three storefronts in Bermuda Run, Mocksville or Yadkinville. You can also call our customer service line (336.463.5022).

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