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Specialist, Sales Development

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CoreLogic

1mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Adelaide
  • Quick Apply

AI generated summary

  • You need 3+ years in sales, strong customer relationship skills, adaptability, problem-solving, excellent communication, and a proactive approach to manage sales opportunities effectively.
  • You will generate leads, conduct product demos, nurture client relationships, address inquiries, collaborate across teams, and meet sales and service KPIs in a dynamic environment.

Requirements

  • You need to have:
  • Proven experience in:
  • Creating great customer relationships and building rapport – we don’t focus on handle time here, just customer satisfaction.
  • Producing simple, easy to understand help for our customers to use our products effectively
  • You can help a customer get the outcome they are looking for, without arduously explaining internal processes – make it effortless!
  • Great adaptability in learning new systems with speed and the ability to multi task
  • A demonstrated ability to:
  • Deliver high performance against revenue and customer satisfaction KPI’s
  • Handle customer objections and utilise strong negotiation skills to articulate beneficial solutions to potential and existing customers
  • Be curious as you deal with complexity and the many unknowns in a decision-making process
  • Champion customer outcomes within our organisation, don’t settle for the status quo if it impacts a customer’s impression of our products
  • Display strong decision making skills to problem solve for the customer, understand the parameters of a policy, but deliver more than what the customer has asked.
  • Quickly build valuable relationships within a business in a highly collaborative environment
  • Excellent written and oral communication skills
  • Confidence in speaking to customers to present complex processes in simple ways
  • Collaborate and want to immerse yourself in a highly engaged culture
  • Resilience in the face of push back and rejection.
  • A Hunter mentality looking to win with every interaction with our customers
  • Demonstrate a proactive approach to identifying and pursuing sales opportunities.
  • Effectively manage a sales pipeline and prioritize tasks to achieve sales targets.
  • What credentials do you need?
  • A solid understanding of, and expertise in delivering fantastic customer outcomes
  • 3+ years of sales experience with a documented track record of success. Call centre, B2B and retail sales experience highly regarded
  • Previous sales training also highly regarded
  • Demonstrate a proactive approach to identifying and pursuing sales opportunities.
  • Effectively manage a sales pipeline and prioritize tasks to achieve sales targets.

Responsibilities

  • Driving inside sales efforts to generate leads and close deals through phone, chat, and email interactions.
  • Proactively identifying and pursuing new sales opportunities to expand our customer base.
  • Conducting product demonstrations and presentations to potential clients.
  • Developing and maintaining a deep understanding of CoreLogic’s products and services to effectively communicate their value to customers.
  • Building and nurturing long-term relationships with key clients to drive repeat business and referrals.
  • Ensuring all customer enquiries, through phone, chat and email are undertaken with care and within timelines and quality
  • Removing roadblocks for our customers and suppliers, making it really easy to do business with us
  • Perform workflow system and administrative updates
  • Shaping the service culture across the business by supporting the removal of customer points of friction and promoting self-serve data capabilities
  • Communicating with purpose and clarity to assist our customers to purchase our product suite
  • Clearly and accurately capturing customer information and detailing various touch points in the customer journey
  • Collaborating with teams across CoreLogic to drive customer advocacy and deliver strong business results
  • Delivering strong results aligned with sales and customer service KPI’s
  • Ongoing ability to absorb knowledge and adapt to change in a constantly evolving industry

FAQs

What is the main responsibility of the Specialist, Sales Development role?

The main responsibility is to drive customer outcomes by ensuring that clients receive value from CoreLogic's products and services, providing assistance when needed, and promoting additional offerings.

What skills are essential for success in this role?

Essential skills include strong communication abilities, adaptability to new systems, relationship-building, problem-solving, and effective negotiation.

How many years of sales experience are required for this position?

A minimum of 3 years of sales experience with a documented track record of success is required for this position.

What kind of working environment does CoreLogic offer?

CoreLogic offers a collaborative and engaging work culture with a focus on innovation and inclusivity, where employees can feel valued and are encouraged to contribute.

Are there opportunities for professional growth at CoreLogic?

Yes, CoreLogic provides opportunities for professional growth along with access to resources such as online health courses and exclusive industry updates.

What benefits are offered to employees at CoreLogic?

Benefits include flexible working conditions, mindfulness tools, professional development resources, community volunteer leave, and a collaborative work environment.

How is employee performance measured in this role?

Employee performance is measured through key performance indicators (KPIs) including customer service survey results, revenue contributions, customer satisfaction, and achieving sales targets.

Is there any sales training provided to new employees?

Previous sales training is highly regarded, and CoreLogic encourages ongoing learning and development for its employees.

What is the company’s stance on diversity and inclusion?

CoreLogic is fully committed to creating an inclusive work environment that embraces diversity and values unique contributions from each employee.

How can I apply for this position?

Interested candidates can apply through the CoreLogic website for consideration.

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CoreLogic

Technology
Industry
5001-10,000
Employees

Mission & Purpose

With boundless passion and commitment, our 5,000+ team members share a singular focus: to help millions of people find, buy, and protect the homes they love. As a leading provider of gold standard data, analytics and platforms, CoreLogic enables real estate professionals, financial institutions, insurance carriers, government agencies and other housing market participants to help people make their dream of homeownership a reality. From our unmatched network of trusted relationships to technical innovations to the insights and foresight that comes with deep experience and collaboration, we offer unrivaled intelligence in the property industry. CoreLogic connects critical touch points for a seamless and superior home-ownership journey powered by accurate, comprehensive, and up-to-date data. This is our passion and our commitment.