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Sr. Analyst Client Management Receivables

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Santander

1mo ago

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
    Banking & Finance
  • Madrid

AI generated summary

  • You need operational risk knowledge, trade processing skills, teamwork ability, customer focus, and attention to detail, along with a secondary education level and strong interpersonal skills.
  • You will lead a team, ensure client satisfaction, collaborate across departments, manage portfolio risks, oversee deal renewals, enhance efficiency, promote risk control, and monitor KPIs.

Requirements

  • Experiencia Sin experiencia
  • Nivel de estudios Básica Secundaria
  • Operational Risk
  • Order Processing - Financial Products
  • Investment Risk Management Policies and Procedures
  • Trade Processing Investment Banking
  • Trade Client Reporting
  • Teamwork
  • Customer/Market Focus
  • Business Acumen
  • Interpersonal Relationships
  • Accuracy and Attention to Detail
  • Taking Ownership
  • Cross-Team Integration

Responsibilities

  • Leading and motivating a team, providing guidance, and fostering a collaborative work environment to achieve objectives.
  • Ensuring high-quality customer service by maintaining high standards managing the requirements of the clients.
  • Collaboration with all the geographies, Risk department, Legal and Front Office to ensure coordination across the organization.
  • Ensure correct diligence of the Risk framework for the portfolio managed.
  • Manage the workload of the team with focus on the renewals of the deals and insurance policies to maintain the portfolio running.
  • Coordination of the renewals of the deals presenting profitability calculations to internal committees ensuring the structure of the deal and managing the risk associated.
  • Active collaboration with business teams to ensure work and structures as per the Risk framework.
  • Improving efficiency and productivity by reducing our response time and increasing the scalability of the business.
  • Analysis of the processes that can be automated by studying their viability, sharing them and presenting them with an implementation plan.
  • Promoting a culture of excellence and quality by showing a solid attitude of risk control, ensuring that all operational risk events are reported and escalated through the team's escalation channels.
  • Implement agreed actions ensuring that all risks are managed appropriately, working in line with the recommendations of the audit and compliance teams and with any new regulations that may arise.
  • Monitoring of the monthly KPIs of Client Management.

FAQs

What is the location of the Sr. Analyst Client Management Receivables position?

The position is based in Boadilla del Monte, Madrid, Spain.

What are the primary responsibilities of the Sr. Analyst Client Management Receivables?

The primary responsibilities include leading a team, ensuring high-quality customer service, managing the portfolio, coordinating deal renewals, collaborating with various departments, and monitoring monthly KPIs.

What level of experience is required for this position?

A minimum of 6 years of experience is required, including at least 2 years in similar positions.

What skills and knowledge are necessary for this role?

Key skills include operational expertise, leadership capabilities, understanding of the banking industry, and proficiency in English at C1 level.

Is knowledge of the Spanish language required for this job?

Yes, knowledge of Spanish is required as it is one of the primary languages used in the role.

What type of team environment will the Sr. Analyst be working in?

The Sr. Analyst will lead and motivate a team, fostering a collaborative work environment to achieve objectives.

Does the company have a commitment to equality and diversity?

Yes, Santander is proud to be an equal opportunity organization, ensuring fairness regardless of race, sex, religion, age, sexual orientation, marital status, disability, nationality, or gender identity.

Are there specific industries or sectors the Sr. Analyst should have experience in?

Experience in financial products, operational risk management, investment banking, and trade processing would be beneficial for this role.

What is the primary objective of the Sr. Analyst Client Management Receivables?

The primary objective is to lead a team that supports the execution, maintenance, and monitoring of Receivables business while ensuring efficient operations and risk management.

What is the expected level of collaboration required with other departments?

High levels of collaboration with various departments such as Risk, Legal, and Front Office are expected to ensure effective coordination across the organization.

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Santander

Here to help you prosper

Finance
Industry
10,001+
Employees
1857
Founded Year

Mission & Purpose

Santander is a leading global bank, founded in 1857 and headquartered in Spain, and is one of the largest banks in the world by market capitalisation. It provides a wide range of financial products and services, including personal and corporate banking, wealth management, and insurance. With a strong presence in Europe, Latin America, North America, and Asia, Santander's mission is to help people and businesses prosper by offering customer-centric solutions. Its purpose is to support growth and innovation while fostering responsible banking practices to benefit individuals, businesses, and communities.