Sr Process Improvement Engineer Katy

Energy Jobline

3mo ago

Job
Full-time
Senior Level
Engineering
Healthcare
Katy

AI generated summary

You need a relevant bachelor's or master's degree, 7 years of quality/process improvement experience (3 in healthcare), certification in Lean/Six Sigma, strong leadership, communication, and problem-solving skills.
You will train staff, lead process improvement initiatives, coach teams, assess workflows, develop communication strategies, and support compliance while fostering a culture of continuous improvement.

Requirements

Bachelor's degree in industrial engineering, process engineering, applied sciences, or related field OR in healthcare/business administration plus Lean management or Six Sigma Green Belt certification
Master's degree in industrial engineering, process engineering, applied sciences or related field
Seven years of experience in quality engineering/process improvement or related field; may consider Houston Methodist employee with six years of experience in quality engineering/process improvement or related field
Three years of experience in a healthcare environment
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive principles
Demonstrates ability to design and lead organizational transformation - a blend of change management, coaching, and lean methodology
Possesses effective change management skills and demonstrates the ability to motivate multi-disciplinary, cross-functional teams effectively in leading change and achieving results
Demonstrates strong interpersonal skills (e.g., relationship management, appreciative inquiry, team building, and oral/written communication)
Strong ability to problem-solve within a team environment, and generate commitment and enthusiasm towards shared strategic initiative goals
Demonstrates the ability to lead teams through informal (versus positional) authority, and coach and develop others to “take the reins”
Strong leadership skills, especially in leading and motivating multi-disciplinary, cross-functional teams effectively, both in terms of leading change and achieving results
Demonstrates fundamental Lean skills (e.g., root cause problem solving, value stream mapping, A3 development) in order to understand challenges and identify process waste
Demonstrates ability to function at a high level of self-direction

Responsibilities

Provides Houston Methodist Business System process improvement and tool training throughout the hospital.
Organizes multidisciplinary groups that work collaboratively to solve problems, improve processes, and integrate services with other departments.
Develops effective communication methods to keep staff and others informed about the hospital and department's improvement/(re)design activities.
Coaches hospital leadership, process owners, directors/managers, and staff in the use of all Houston Methodist Business System elements and leader standard work.
Acts as a coach to local process improvement engineers, hospital unit management and departmental process coaches on A3 problem solving, potential kaizen events, value stream mapping, strategy deployment, and daily management.
Models for staff, at all times, effective verbal, non-verbal and written communication.
Initiates contributions towards improvement of department scores for employee engagement.
Develops, provides, and conducts hospital-wide training related to the Houston Methodist Business System and collaborates with the System Process Engineering team to develop and adopt best practices/processes and trainings.
Instills a problem-solving and continuous improvement culture across the hospital consistent with our shared governance principles and the constant pursuit of high process reliability.
Coaches and mentors, team members and process owners to utilize a defined problem-solving process improvement methodology that analyzes and interprets data for decision-making.
Develops staff by assisting them in identifying goals and process improvement opportunities and supports leadership and staff with implementing process changes.
Leads teams independently as assigned.
Assists with interdisciplinary team leadership/facilitation and change management within targeted service areas.
Establishes clinical standard work instructions during Kaizen/problem-solving-related activities.
Works with accreditation and quality leaders to validate that all clinical procedures standard work instructions that guide and support patient care treatments and services are in alignment with quality and safety requirements.
Supports reporting requests and data management/analysis functions to maximize outcomes while complying with all physician privileges, patient confidentiality, and HIPAA constraints.
Independently performs hospital and departmental workflow assessments/evaluations to identify improvement opportunities and determine data sets for evaluation/verification.
Evaluates and provides input on the effectiveness of performance improvement initiatives and daily management activities.
Represents operations/process engineering at various local and system committees to provide updates on improvements and Houston Methodist Business System activities.
Assists local internal communications to provide compelling communication to employees regarding improvements and performance.
Drives efficiencies and quality improvements, recognizing current and future resource limitations and needs.
Identifies strategies and opportunities for financial efficiency and improvement of operations.
Participates in cost reduction efforts through analysis of data.
Documents data sources and organizes and synthesizes results into audience-appropriate reports and presentations.
Meets or exceeds all timelines for completion.
Utilizes strategy execution to translate the strategic plan, top level improvement priorities and vision into specific goals and action plans, linking lean initiatives to business KPIs.
Provides compelling communication to executives throughout the hospital and makes the business case for change related to Kaizen/Lean activities.
Provides recommendations and support to develop thorough action plans related to hospital top-level improvement priorities.
Utilizes technical skills necessary to analyze current processes and understand the hospital's business system and strategy.
Independently identify clinical and business system requirements through process and workflow analysis.
Identifies and assumes responsibility of own learning needs through self-awareness and feedback and seeks continuing education opportunities to meet those needs.
Completes and updates the My Development Plan on an on-going basis.
Ensures own career discussions occur with appropriate management.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned.
Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

FAQs

What is the primary role of the Senior Process Improvement Engineer?

The primary role is to serve as a central member of the Operations and Process Improvement team, focusing on strategy execution, continuous performance improvement, and transformational initiatives within the hospital.

What qualifications are required for this position?

A Bachelor's degree in industrial engineering, process engineering, applied sciences, or related field, or in healthcare/business administration plus Lean management or Six Sigma Green Belt certification is required. A Master's degree in a related field is preferred.

How many years of experience are needed for this position?

Seven years of experience in quality engineering or process improvement is required, with at least three years in a healthcare environment. Internal candidates may be considered with six years of experience.

Will I be required to coach others in this role?

Yes, the position involves coaching local process improvement engineers, hospital unit management, and departmental process coaches on various methodologies including A3 problem solving, kaizen events, and value stream mapping.

Are there opportunities for professional development in this role?

Yes, the role emphasizes continuous learning, and employees are encouraged to identify their own learning needs and seek continuing education opportunities.

Is the Senior Process Improvement Engineer responsible for training hospital staff?

Yes, the position includes developing and conducting hospital-wide training related to the Houston Methodist Business System.

Do I need to have specific certifications to apply for this position?

While there are no mandatory certifications required, Lean management or Six Sigma Green Belt certification is preferred.

What are the essential functions related to quality and safety for this position?

The role includes establishing clinical standard work instructions, working with quality leaders to align procedures with safety requirements, and performing workflow assessments to identify improvement opportunities.

What type of environment will I be working in?

You will be working in a healthcare environment focused on continuous improvement and quality care, collaborating with various stakeholders including hospital leadership, physicians, and staff.

Does this position require travel?

No, the position does not require travel within or outside the Houston Metropolitan area.

Energy Jobline

Human Resources

Industry

11-50

Employees

2011

Founded Year

Mission & Purpose

Energy Jobline is a global job board that specialises in the energy, engineering, and power industries. They connect professionals with career opportunities in sectors like oil and gas, renewables, nuclear, and power generation. Their ultimate mission is to support the global energy workforce by providing a platform for job seekers to find relevant roles and for employers to access top talent. The purpose of Energy Jobline is to facilitate career development and recruitment in the energy sector, contributing to the industry's growth and innovation.