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SRE II

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JP Morgan Chase & Co.

3mo ago

  • Job
    Full-time
    Mid Level
  • Software Engineering
    IT & Cybersecurity

AI generated summary

  • You need 3+ years in software engineering, coding skills, cloud infrastructure experience, familiarity with observability tools, containers, CI/CD tools, and a collaborative mindset.
  • You will manage projects, write maintainable code, diagnose incidents, reduce operational toil, and enhance monitoring and alerting for better service transparency.

Requirements

  • Formal training or certification on software engineering concepts and 3+ years applied experience
  • Ability to code in at least one programming language
  • Experience maintaining a Cloud-base infrastructure
  • Familiar with site reliability concepts, principles, and practices
  • Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
  • Familiarity with containers or a common Server OS such as Linux and Windows
  • Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
  • Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
  • Emerging knowledge of common networking technologies
  • Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers
  • Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects
  • Eagerness to participate in learning opportunities to enhance one’s effectiveness in executing day-to-day project activities

Responsibilities

  • Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
  • Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
  • Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
  • Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
  • Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis

FAQs

What is the main responsibility of a Site Reliability Engineer II at JPMorgan Chase?

The main responsibility is to ensure system reliability by executing small to medium projects, writing high-quality code, diagnosing and resolving incidents, and improving observability and monitoring systems.

What qualifications are required for this position?

A formal training or certification in software engineering concepts combined with 3+ years of applied experience is required, along with the ability to code in at least one programming language and experience maintaining cloud-based infrastructure.

Are there specific tools or technologies that Site Reliability Engineers should be familiar with?

Yes, familiarity with observability tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk, as well as continuous integration and delivery tools like Jenkins or GitLab, is expected.

Is knowledge of the financial services industry important for this role?

While not mandatory, having general knowledge of the financial services industry is preferred for this position.

What type of team environment can candidates expect?

Candidates can expect a large, collaborative team environment where they will be encouraged to vocalize ideas and work together on projects.

What kind of career development opportunities are available?

There are many learning opportunities to enhance effectiveness in executing day-to-day project activities, with an emphasis on continuous improvement and adapting to new technologies.

Will I need to participate in incident management?

Yes, participation in triaging, diagnosing, and resolving incidents is a key part of the responsibilities of this role.

Is proficiency in a specific programming language required?

Yes, candidates must be able to code in at least one programming language.

Are there opportunities to work on larger projects?

Yes, this role allows opportunities to gradually take on larger projects and potentially lead their design and delivery.

Can candidates expect to work independently?

Yes, Site Reliability Engineers II are expected to work independently on small to medium projects with initial direction.

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JP Morgan Chase & Co.

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. © 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Benefits

  • Healthcare and Insurance Plans

    Our employees are entitled to a variety of healthcare insurance plans, ranging from medical, dental and vision, to life and accident, disability, before-tax spending accounts, and group legal services.

  • Wellness Programs

    We are committed to providing employees with exceptional care — including arranging wellness screenings and assessment as well as access to health coaches, counseling, and guidance services for our employees.

  • Employee Programs

    Programs offered to eligible employees include parental leave, back-up child care services, flexible work options, matching gifts, discounts on banking services, electronics, arts and entertainment, fitness programs, travel and more.

  • Family Care

    We know how important your family's health is to you so we offer a variety of healthcare packages that cover you and your partner, your children and your parents.

  • Hybrid Working Model

    Dependent on the needs of the business and the nature of the role, JPMorgan Chase offers a hybrid work model for some roles, with at least three days on-site.