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Staff Operations Engineer

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SiriusXM

18d ago

  • Job
    Full-time
    Senior Level
  • Data
    Software Engineering
  • Dublin

AI generated summary

  • You need a degree or equivalent experience, strong operational support skills, media curation knowledge, AWS familiarity, communication skills, and understanding of software processes and testing.
  • You will develop and enhance an observability platform, improve application reliability, manage configurations, support troubleshooting, and drive collaboration for innovative solutions.

Requirements

  • - Bachelor’s degree in computer science, Business Management, or similar field, or equivalent experience, in lieu of degree.
  • - Proven ability to foster and grow world-class operational support.
  • - Deep understanding of media curation and distribution.
  • - Fundamental understanding of the most current AWS concepts and technologies.
  • - Excellent written and verbal communication skills for technical and non-technical audiences.
  • - Strong understanding of engineering software processes, lifecycle methodology, configuration management, release management, and system verification and testing.

Responsibilities

  • Focus on building a broad-scaled best-in-class observability platform across the organization while working on a world-class observability platform supporting this media company’s digital transformation.
  • Approach application development from a reliability engineering perspective and work through iterative changes and improvements using industry CI/CD best practices.
  • Contribute to the development of mature tooling for observability and support of end-to-end application performance health, productivity and effectiveness, specifically to the media tooling development for media monitoring applications.
  • Work within industry leading observability tooling such as Datadog, Sentry.io, and Conviva to improve application and service availability as well as improve tools developed by own team.
  • Manage application and system configurations across key components within our services environment and collaborate with topflight Service Engineering teams on enhanced understanding of metrics and insights.
  • Work with dynamic teams to hone SLIs, SLAs, and SLOs of services and systems as part of a continuous improvement process and support Tier 2+/advanced troubleshooting and support for production services.
  • Drive and support a culture of innovation, be an agent of change, and lead by example.
  • Drive cross-organizational communication and collaboration that contributes to building a culture that rewards aggressive pursuit of innovative solutions to problems.
  • Be responsive to the business in proposing and developing new products and services and identify opportunities to create new products and services that meet current and prospective market opportunities.

FAQs

What is the main focus of the Staff Operations Engineer role?

The main focus is on building a broad-scaled best-in-class observability platform across the organization to support the digital transformation of SiriusXM.

What kind of tools will the Staff Operations Engineer work with?

The engineer will work with industry-leading observability tools such as Datadog, Sentry.io, and Conviva to improve application and service availability.

What qualifications are required for this position?

A Bachelor's degree in computer science, Business Management, or a similar field, or equivalent experience, is required.

What are SLIs, SLAs, and SLOs in the context of this job?

SLIs (Service Level Indicators), SLAs (Service Level Agreements), and SLOs (Service Level Objectives) are metrics used to measure and enhance the reliability and performance of services and systems.

Is experience in media curation and distribution important for this job?

Yes, a deep understanding of media curation and distribution is an important requirement for the role.

What type of culture does SiriusXM promote within the Staff Operations Engineer team?

SiriusXM promotes a culture of innovation, collaboration, and a proactive pursuit of creative solutions to challenges.

Will the Staff Operations Engineer be involved in application performance monitoring?

Yes, the engineer will contribute to the development of tooling for observability and support end-to-end application performance health.

Is previous experience with AWS technologies necessary for this position?

A fundamental understanding of the most current AWS concepts and technologies is required for the role.

What kind of communication skills are important for this position?

Excellent written and verbal communication skills for both technical and non-technical audiences are essential.

Will the duties of this position change over time?

Yes, the requirements and duties may be modified or waived by the Company at its sole discretion without notice.

SiriusXM

Shape the future of audio.

Entertainment & Media
Industry
1001-5000
Employees
1990
Founded Year

Mission & Purpose

SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.