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Staffing and Training Manager

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ICF

2mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Education & Teaching
  • San Antonio
    Remote

AI generated summary

  • You need a Master's in social work or related field (or a Bachelor's with 5 years' experience), 3 years in project management, and 2 years in national training and technical assistance efforts.
  • You will develop training strategies, implement orientation for new hires, identify knowledge gaps, oversee case coordination training, and collaborate with SMEs to create training materials.

Requirements

  • Master’s degree in social work, public administration, or related field which requires an understanding of written communication. A bachelor’s degree with 5 years’ experience in a similar role can be substituted for a master’s degree.
  • A minimum of 3 years managing projects, tasks, or equivalent of project management such as managing multiple aspects of deliverables, deadlines, and partner relationships
  • A minimum of 2 years’ experience working with national training and technical assistance efforts.

Responsibilities

  • Develop and implement strategies related to clearance tracking and documentation.
  • Create a system that ensures Case Coordinators receive training and orientation on the Case Coordination Hub, ORR’s database/system of record and Tableau TKPI, within 10 calendar days of hire date.
  • Develop and implement strategies related to case coordination training and related topics, including a comprehensive orientation and ongoing training plan. Ensure all contract deliverables related to staffing and training are on time and of high quality.
  • Work collaboratively across case coordination teams to identify knowledge gaps and training needs.
  • Oversee training development related to case coordination duties and other supportive topics related to the care and support of unaccompanied children.
  • Coordinate all work with SMEs and partners in developing and delivering training related materials and services.

FAQs

What is the role of the Staffing and Training Manager?

The Staffing and Training Manager is responsible for managing staff hiring, clearances, orientation, ongoing training needs, and developing tools to operate all facets of a national case coordination program for unaccompanied children in ORR custody.

Is this position remote?

Yes, this position is fully remote.

What qualifications are required for this position?

A Master's degree in social work, public administration, or a related field is required. A Bachelor's degree with 5 years of relevant experience can be substituted for a Master's degree. Additionally, a minimum of 3 years managing projects and 2 years of experience in national training and technical assistance is necessary.

What are the key responsibilities of the Staffing and Training Manager?

Key responsibilities include developing clearance tracking strategies, ensuring timely training and orientation for Case Coordinators, creating ongoing training plans, identifying knowledge gaps, and overseeing the development of training materials.

Are there any preferred skills for this role?

Preferred skills include experience in project management, knowledge of race equity and inclusion strategies, familiarity with the unaccompanied children's program, and experience working in refugee programs.

What professional skills are important for the Staffing and Training Manager?

Important professional skills include exceptional project management, strong analytical and problem-solving abilities, effective communication skills, and the ability to promote an equitable and inclusive organizational culture.

What is the pay range for this position?

The pay range for this position is $65,416.00 - $111,207.00, based on full-time employment.

Does ICF support workplace accommodations?

Yes, ICF provides reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs during all phases of the application and employment process.

Can I use AI tools during the interview process?

No, the use of artificial intelligence tools to generate or assist with responses during interviews is not permitted to maintain the integrity of the interview process, unless an accommodation involving the use of AI is needed.

Is ICF an equal opportunity employer?

Yes, ICF is committed to being an equal opportunity employer and hiring without regard to any protected characteristic.

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ICF

We are not a typical consulting firm and our people are not typical consultants.

Consulting
Industry
5001-10,000
Employees
1969
Founded Year

Mission & Purpose

ICF (NASDAQ:ICFI) is a global consulting and technology services provider with approximately 8,000 professionals focused on making big things possible for our clients. We are business analysts, policy specialists, technologists, researchers, digital strategists, social scientists and creatives.