FAQs
What are the main responsibilities of a Stewarding Team Member?
The main responsibilities include operating pot-washing machinery, maintaining cleanliness in assigned work areas, cleaning food preparation equipment, washing utensils, recycling waste, and collaborating with team members to ensure excellent guest experiences.
What skills are required for the Stewarding Team Member role?
A positive attitude, good communication skills, ability to work under pressure, and the ability to work independently or as part of a team are essential skills for this role.
Is prior experience in a kitchen needed for this position?
While previous kitchen porter experience is advantageous, it is not strictly required to apply for this position.
What types of tasks might I be expected to assist with outside of regular duties?
You may be asked to help in departments such as Housekeeping, Maintenance, or Food Production during busy periods to support your colleagues.
How does Hilton support employee development?
Hilton encourages employees to acquire new skills in guest service, kitchen operations, and maintenance, which can enhance opportunities for career progression.
What is Hilton's vision as a company?
Hilton's vision is "to fill the earth with the light and warmth of hospitality," which drives the team to create remarkable hospitality experiences globally.
Will I be working alone or with a team?
As a Stewarding Team Member, you will primarily work in teams and are expected to collaborate constructively with your colleagues.
Are there opportunities for participating in company campaigns?
Yes, team members are encouraged to volunteer for company campaigns like Travel with Purpose or join Team Member committees.
What should I do if I have suggestions for improvement?
You are encouraged to provide constructive feedback to your Line Manager on products, processes, and procedures to contribute to continuous improvement efforts.
What is the importance of maintaining hygiene in this role?
Maintaining hygiene is critical, as the Stewarding Team Member must ensure that all back-of-house areas adhere to Occupational Safety and Health and Hygiene Regulations to provide a safe working environment.