Logo of Huzzle

Home

Matches

Explore

Manage

Store Assistant

image

Toolstation

8d ago

  • Job
    Full-time
    Entry Level
  • Southend-on-Sea

AI generated summary

  • You need a warm personality, reliability, and commitment. Bring your energy, enthusiasm, and let your individuality shine to help maintain store standards and support your team and customers.
  • You’ll assist customers, handle deliveries, unpack stock, maintain store cleanliness, provide excellent service, engage with customers about their projects, and promote Toolstation Club and Trade Accounts.

Requirements

  • A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
  • Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
  • Your best self: Bring your energy, enthusiasm, and let your personality shine.

Responsibilities

  • You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
  • Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
  • Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
  • Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
  • Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.

FAQs

What are the working hours for the Store Assistant position?

The Store Assistant position requires 24 hours of work per week.

Is prior retail experience necessary to apply?

No, prior retail experience is not necessary. We value commitment to excellent service and will provide the necessary training.

What are the key responsibilities of a Store Assistant?

Key responsibilities include helping customers find products, handling deliveries, unpacking stock, keeping the store clean, and preparing orders.

What qualities are you looking for in a candidate?

We're looking for a warm, friendly personality, reliability, and someone who brings energy and enthusiasm to the role.

What training and development opportunities are available?

We provide access to training and development programs, including our Toolstation Academy and Apprenticeship programmes to help further your career.

What benefits can I expect if I join Toolstation?

Benefits include 22 days of holiday plus Bank Holidays, a company pension scheme, life assurance, a bonus scheme, a 20% discount across all Travis Perkins companies, and health and wellbeing support.

Where can I find more information or apply for the job?

You can find more information and apply at www.toolstationjobs.com.

Is Toolstation an equal opportunity employer?

Yes, Toolstation is committed to providing equal opportunities for advancement to all employees and does not discriminate based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Will I be expected to sell Toolstation Club and Trade Accounts?

Yes, part of your role will involve proactively selling the benefits of Toolstation Club and Trade Accounts to customers.

What type of work environment can I expect at Toolstation?

You can expect a fast-paced, employee-focused work environment where teamwork and supporting each other are valued.

image

Toolstation

Together, we'll get the job done.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2003
Founded Year

Mission & Purpose

Join Toolstation and you’ll be joining one of the fastest-growing businesses in Europe. We’re one of Britain’s best-known multi-channel retailer of tools, accessories and building supplies. Backed by Travis Perkins plc, our freedom to operate as a nimble, entrepreneurial business means we’re now well established and have even bigger plans. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. So, our colleagues in our Head Office and Contact Centre in Bridgwater, at our Distribution Centres in Bridgwater, Middleton, Redditch and Daventry, and in our network of over 500 branches throughout the UK, work together to get the job done. And with plans to open another 60 branches this year, we always have opportunities for great retail professionals who want to grow with us. Whatever your background, if you’ve got a can-do attitude, the confidence to take the initiative and an open mind to learning new skills, you’ll find your place here. Not to mention an open, friendly atmosphere that encourages you to be yourself.