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Store Assistant

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Toolstation

7d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management
  • Cambridge

AI generated summary

  • You should have a warm personality, be reliable and flexible, and bring energy and enthusiasm to create a great workplace and support customers and team members.
  • You’ll assist customers, manage deliveries, maintain store cleanliness, stock shelves, provide excellent service, engage with customers, and promote Toolstation Club and Trade Accounts.

Requirements

  • A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
  • Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
  • Your best self: Bring your energy, enthusiasm, and let your personality shine.

Responsibilities

  • You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
  • Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
  • Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
  • Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
  • Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.

FAQs

What are the working hours for the Store Assistant position?

The Store Assistant position is for 8 hours per week, specifically as a weekend worker.

Is prior retail experience required for this job?

No, prior retail experience is not required. We ask for a commitment to excellent customer service, and we will provide the necessary training.

What responsibilities will I have as a Store Assistant?

As a Store Assistant, you will help customers, handle deliveries, unpack stock, keep the store clean, and prepare orders.

What qualities do you look for in a candidate?

We look for a warm, friendly personality, reliability, and a positive attitude, along with energy and enthusiasm.

Are there opportunities for career growth within Toolstation?

Yes, Toolstation offers many opportunities for career growth, including the chance to move up the ladder and explore different roles within the business.

What benefits does Toolstation offer to its employees?

Toolstation offers benefits such as 22 days holiday + Bank Holidays, a company pension scheme, a bonus scheme, a cycle to work program, discounts at over 1,000 retailers, and health and wellbeing support.

How can I apply for the Store Assistant position?

You can apply by visiting www.toolstationjobs.com or by simply hitting the apply button.

What type of training will I receive upon joining Toolstation?

Toolstation provides training and development opportunities, including access to the Toolstation Academy and Apprenticeship programmes.

Is the hiring process inclusive?

Yes, our hiring policy is to employ the best qualified people and provide equal opportunities for advancement without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

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Toolstation

Together, we'll get the job done.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2003
Founded Year

Mission & Purpose

Join Toolstation and you’ll be joining one of the fastest-growing businesses in Europe. We’re one of Britain’s best-known multi-channel retailer of tools, accessories and building supplies. Backed by Travis Perkins plc, our freedom to operate as a nimble, entrepreneurial business means we’re now well established and have even bigger plans. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. So, our colleagues in our Head Office and Contact Centre in Bridgwater, at our Distribution Centres in Bridgwater, Middleton, Redditch and Daventry, and in our network of over 500 branches throughout the UK, work together to get the job done. And with plans to open another 60 branches this year, we always have opportunities for great retail professionals who want to grow with us. Whatever your background, if you’ve got a can-do attitude, the confidence to take the initiative and an open mind to learning new skills, you’ll find your place here. Not to mention an open, friendly atmosphere that encourages you to be yourself.