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Store Assistant

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Toolstation

26d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You need a warm personality, reliability, flexibility, commitment to customers and team, plus energy and enthusiasm to create a positive workplace atmosphere.
  • You will assist customers, manage deliveries, unpack stock, maintain store cleanliness, engage with customers, and promote Toolstation Club and Trade Accounts for great deals.

Requirements

  • A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
  • Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
  • Your best self: Bring your energy, enthusiasm, and let your personality shine.

Responsibilities

  • You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves!
  • Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
  • Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
  • Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
  • Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.

FAQs

What are the working hours for the Store Assistant position?

The Store Assistant position is for 20 hours per week.

Is previous retail experience necessary to apply for this job?

No, previous retail experience is not necessary. The company is willing to teach you everything you need to know.

What kind of tasks will I be responsible for as a Store Assistant?

As a Store Assistant, you will handle deliveries, unpack stock, keep the store clean, prepare orders, assist customers, and maintain high store standards.

What kind of personality traits does Toolstation look for in a Store Assistant?

Toolstation looks for a warm, friendly personality, reliability, flexibility, and a positive attitude.

Is there room for career advancement in this role?

Yes, there are opportunities for career advancement, including moving up the ladder or exploring different roles within the company and the wider Travis Perkins Group.

What benefits does Toolstation offer to its employees?

Toolstation offers benefits such as 22 days of holiday plus Bank Holidays, a company pension scheme, life assurance, a bonus scheme, discounts across Travis Perkins companies, health and wellbeing support, financial education, and discounts at over 1,000 retailers.

How can I apply for the Store Assistant position?

You can apply by visiting www.toolstationjobs.com or by simply hitting the apply button.

Does Toolstation provide training and development opportunities?

Yes, Toolstation provides training and development opportunities, including access to their Toolstation Academy and Apprenticeship programmes.

What is the company culture like at Toolstation?

Toolstation has a culture that focuses on employee growth, customer service, and maintaining high store standards within a supportive workplace environment.

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Toolstation

Together, we'll get the job done.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2003
Founded Year

Mission & Purpose

Join Toolstation and you’ll be joining one of the fastest-growing businesses in Europe. We’re one of Britain’s best-known multi-channel retailer of tools, accessories and building supplies. Backed by Travis Perkins plc, our freedom to operate as a nimble, entrepreneurial business means we’re now well established and have even bigger plans. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. So, our colleagues in our Head Office and Contact Centre in Bridgwater, at our Distribution Centres in Bridgwater, Middleton, Redditch and Daventry, and in our network of over 500 branches throughout the UK, work together to get the job done. And with plans to open another 60 branches this year, we always have opportunities for great retail professionals who want to grow with us. Whatever your background, if you’ve got a can-do attitude, the confidence to take the initiative and an open mind to learning new skills, you’ll find your place here. Not to mention an open, friendly atmosphere that encourages you to be yourself.