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Store Associate

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SNDL

Aug 13

  • Job
    Full-time
    Junior Level
  • Calgary
  • Quick Apply

AI generated summary

  • You need 1-year retail experience, a high school diploma, ProServe certification, strong sales and communication skills, teamwork abilities, and must pass a background check.
  • You will provide excellent customer service, manage transactions, restock products, maintain store appearance, ensure compliance with regulations, and participate in training and audits.

Requirements

  • Minimum, 1-year experience in retail environment
  • High School Diploma or equivalent
  • ProServe/Serving It Right Certification*
  • First-Aid Certificate is considered an asset
  • Training in wine/beer/spirits (preferred, not required)
  • Highly self-motivated
  • Customer service driven
  • Effective teamwork skills
  • Strong sales background
  • Strong communication skills (written and verbal)
  • Must be able to pass a Background Check
  • Must have access to reliable transportation
  • Available to work a varied retail schedule, including evening and weekends
  • Able to safely lift up to 50 pounds
  • Able to stand for an extended period
  • Comfortable climbing ladders
  • Right to refuse unsafe work
  • Right to participate in the workplace health and safety activities through the Health and Safety Committee (HSC) or as a Worker Health and Safety Representative
  • Right to know, or the right to be informed about, actual and potential dangers in the workplace
  • Employees must work in compliance with OH&S acts and regulations
  • Use personal protective equipment and clothing as directed by SNDL Inc.
  • Report workplace hazards and dangers to your Manager or Health and Safety Representative
  • Report all accidents and incidents immediately to their Manager and document it in ThinkLP
  • Report all broken or damaged equipment to your Manager and document it in ThinkLP
  • Robbery and shoplifting – psychological stress, violence, and harassment
  • Overexertion injuries
  • Lifting and Handling Materials
  • Slips, trips, and falls
  • Knives and broken glass

Responsibilities

  • - Provide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.
  • - Customer service driven, friendly, willing to talk to all customers
  • - Effective verbal communication skills
  • - Maintain a professional appearance, demeanor, and attitude at all times
  • - Deliver exemplary customer service
  • - Greet customers when they enter the store and take customer to product when required
  • - Generate sales by educating, advising, and suggesting products to every customer
  • - Maintain a high level of service and product knowledge by completing all training within required timeline
  • - Assist customer from store and/or offer car service when appropriate
  • - Complete customer transactions on the Point-of-Sale (POS) device, including payment
  • - Ensure all cash handling policies & procedures are adhered to
  • - Ensure all opening & closing procedures are done correctly (when applicable)
  • - Complete end of day till reports (when applicable)
  • - Ensure safe is locked at all times and deposits are secured (when applicable)
  • - Perform all opening and closing procedures (when applicable)
  • - Stock shelves and cooler with product
  • - Participate in merchandising and promotional activities
  • - Participate in routine store maintenance and cleaning
  • - Other tasks as assigned
  • - Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to
  • - Participate in health inspections, audits and required corrective actions
  • - Maintain First-Aid, LP and OHS Training
  • - Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right
  • - Ensure AGLC/BC LRS and other government guidelines are met
  • - Adheres to all SNDL Inc. policies, with a focus on Social Responsibility

Canada's largest regulated product platform.

Manufacturing & Electronics
Industry
1001-5000
Employees
2014
Founded Year

Mission & Purpose

SNDL Inc. is a prominent Canadian cannabis company that engages in the cultivation, production, and retail of cannabis products. The company operates a range of facilities dedicated to growing high-quality cannabis and managing its distribution through both physical and online channels. SNDL’s ultimate mission is to enhance the well-being and quality of life for consumers by providing premium cannabis products and exceptional customer experiences. The purpose of SNDL is to lead the industry with innovative practices, ensuring responsible and effective cannabis use, while contributing to the advancement and normalisation of the legal cannabis market in Canada.

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