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Store Manager

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  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
  • £30K - £32K
  • Nottingham

Requirements

  • Computer Literacy – (SAP/Prism/Krunch)
  • Disciplinary Actions
  • Inventory Management
  • Visual Merchandising

Responsibilities

  • Store keyholder – opening and closing the store
  • Preparing daily, weekly and monthly reports regarding store performance
  • Cashing up the till and other banking duties
  • Providing excellent customer service
  • Being point of contact for any staff of customer issues
  • Resolving customer complaints in a timely manner
  • Processing product deliveries and movements on RetailPro
  • Participating in annual stock takes as well as carrying out line checks throughout the year
  • Processing mail orders, stock transfers, stock deliveries
  • Merchandising the shop floor
  • Supervising and motivating staff
  • Coaching and training staff
  • Supporting Store Manager in daily operations as well as any ad hoc duties
  • Addressing staff performance issues with company policies and procedures.
  • Execute disciplinary actions when necessary.
  • Event management – Marketing and Promotions
  • Maintain high standards of visual merchandising
  • Brand representation
  • Policy and Procedure Compliance

FAQs

What position is Vivienne Westwood hiring for in the Nottingham Store?

Vivienne Westwood is hiring for the position of Store Manager in the Nottingham Store.

What are the primary responsibilities of the Store Manager?

The primary responsibilities include opening and closing the store, preparing reports on store performance, managing cash duties, providing customer service, resolving complaints, processing deliveries, merchandising, supervising staff, training, managing events, and ensuring policy compliance.

What qualifications or skills are required for the Store Manager role?

The required skills include computer literacy (knowledge of SAP, Prism, Krunch), experience with disciplinary actions, inventory management, and visual merchandising.

What benefits are offered to the Store Manager?

Benefits include commission, uniform allowance, staff discounts, training opportunities, health and wellbeing support (such as Private Medical Health Insurance), gym discounts, annual leave, a pension scheme, and career progression opportunities.

Is this a full-time position?

Yes, the Store Manager position is offered on a full-time basis.

What kind of support does Vivienne Westwood provide for staff development?

Vivienne Westwood offers training, opportunities to develop new skills, and prospects for career progression within the company.

How does the company support employee wellbeing?

The company provides health and wellbeing support, including private medical health insurance, an Employee Assistance Program (EAP), gym discounts, and access to a financial planning service.

What is expected of the Store Manager in terms of staff management?

The Store Manager is expected to supervise, motivate, coach, train staff, address performance issues, and execute disciplinary actions when necessary.

What does "Event management – Marketing and Promotions" involve in this role?

This responsibility involves planning and managing store events, marketing initiatives, and promotions to attract customers and enhance store visibility.

What software or systems should the Store Manager be familiar with?

The Store Manager should be familiar with inventory and retail management software such as SAP, Prism, and Krunch.

Fashion & Arts
Industry
201-500
Employees
1971
Founded Year

Mission & Purpose

Founded in the 1970s, the Vivienne Westwood brand offers a wide range of clothing, accessories, and footwear for men and women, characterised by bold prints, unconventional silhouettes, and exquisite craftsmanship. From statement-making dresses and tailored suits to edgy outerwear and accessories adorned with the brand's signature orb logo, Vivienne Westwood's collections reflect a unique blend of glamour and sophistication. With a commitment to sustainability and ethical fashion practices, it advocates for environmental conservation and social justice.

Culture & Values

  • We strive to make quality products that respect people and the planet with every design decision by focusing on four key areas: Gaia, Quality not Quantity, Activism, Culture & Heritage. These core values inform every decision across our business & design and reflect the way we work & behave towards each other every day.

  • We use our collections, collaborations and catwalk shows as a platform to capture the imagination, and as an energizing force to promote awareness and campaign for positive activism. We strive to make our clothes with greater care, keeping heritage, craftmanship and tradition alive through innovative design. We call on our community to engage with the world we live in through appreciation of Arts & Culture.

  • We use our brand voice to raise awareness of the environmental impact of overconsumption, urging people to buy less and buy better quality clothes, while creating collections that meet this standard.