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Store Manager

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
  • Exeter

AI generated summary

  • You must be customer service focused, sales-driven, have visual merchandising skills, strong communication, IT proficiency, and experience managing performance in a premium fashion brand.
  • You will drive sales growth, uphold visual standards, manage team performance, control budgets, ensure brand integrity, and train staff to provide exceptional customer service.

Requirements

  • Customer service focused
  • Sales and target driven
  • Excellent visual merchandising skills
  • Commercial awareness
  • Good communication skills
  • Good IT skills
  • Experience of managing poor performance
  • Experience of working in a premium fashion brand

Responsibilities

  • Delivering LFL. growth of both sales and KPI performance in the store
  • Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
  • Complying with reasonable instructions from senior members of the retail team
  • Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
  • Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
  • Controlling payroll and other store expenditures ensuring they come within budget
  • Training and inducting your team to deliver excellent customer service

FAQs

What is the work schedule for the Store Manager position?

The Store Manager position is full-time, requiring 37.5 hours per week.

What are the primary responsibilities of the Store Manager?

The primary responsibilities include driving sales and KPI performance, maintaining visual merchandising standards, developing and managing the team, controlling payroll expenditures, and delivering exceptional customer service.

What qualifications are essential for this role?

Essential qualifications include a customer service focus, sales and target-driven mindset, excellent visual merchandising skills, commercial awareness, and good communication skills.

Is experience in a premium fashion brand required for this role?

Experience in a premium fashion brand is desirable but not essential.

What benefits does Crew Clothing offer to the Store Manager?

Benefits include a uniform contribution, future-focused pension plan, rewarding referral program, comprehensive professional development, and an empowering work environment.

How does Crew Clothing support professional development for its employees?

Crew Clothing offers comprehensive professional development opportunities to help elevate careers and enable employees to reach their full potential.

What is expected regarding team management in this role?

The Store Manager is expected to recruit, retain, motivate, and develop the team, as well as performance manage underperformers based on key performance indicators.

Are there any specific visual merchandising standards that must be maintained?

Yes, the Store Manager must maintain impeccable visual merchandising standards throughout the store, ensuring effective use of space and stock availability.

Does the Store Manager have accountability for budget control?

Yes, the Store Manager is responsible for controlling payroll and other store expenditures to ensure they remain within budget.

What is the company's culture and values?

Crew Clothing values collaboration, kindness, creativity, and the celebration of successes, with a strong focus on championing customers and making people the heart of everything they do.

Come and Join the Crew World

Retail & Consumer Goods
Industry
1001-5000
Employees
1993
Founded Year

Mission & Purpose

Established in 1993, Crew Clothing Company is quickly becoming an icon in the market as a true British founded and inspired clothing brand. Our English heritage remains the backbone of the Company as we move from strength to strength helping our loyal customers become the best version of themselves. Moving forwards we are not only providing what we see as some of the best products on the market but supporting our talented and motivated Team Members across all areas of the business to become what we call ‘True Crew’. Our people are at the heart of what we