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Store Manager (40 Hours) - Cotswolds

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Under Armour

15d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations

AI generated summary

  • You need 3-5 years in retail management, strong communication skills, flexibility, team leadership, and knowledge of store operations. Must be computer proficient and able to handle 25 lbs.
  • You will lead customer experience, manage inventory, train teammates, analyze sales trends, oversee operations, and ensure compliance while driving team performance and engagement.

Requirements

  • Exceptional oral and written communication skills.
  • Ability to multi-task in a fast paced environment.
  • Capability to maintain a consistently high level of service.
  • Flexibility to shift focus and priorities
  • Ability to be part of a team, set challenging standards, develop strong partnerships, and lead others to action.
  • Ability to work a flexible schedule that may include mornings, evenings, public holidays and weekends.
  • 3 – 5 years retail store management, ideally with a premium international brand
  • Familiarity with various retail POS register systems
  • Strong understanding of store operations, including visual merchandising, stock room, risk management & safety
  • Fluency in local language
  • 3- 5 years previous leadership experience, particularly in the fashion industry
  • Advanced numeracy, literacy, and advanced communication skills
  • Fluency in local language and English
  • Ability to interpret analytics
  • Knowledgeable of employment laws including compliance with federal, state, and local requirements
  • Advanced interpersonal skills
  • Proficient in use of computers and other technology
  • Robust time-management skills
  • Demonstrate ability to identify complex problems and evaluate solutions using logic and reason
  • Demonstrated critical thinking in a fast-paced and deadline-oriented environment
  • Minimum 3 years management experience
  • Minimum one year management in a sports/apparel & footwear retail environment
  • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
  • Ability to handle or relocate products up to 25 lbs/12kgs
  • Able to stand and move about for extended periods of time with short breaks
  • Ability to freely access all areas of the store; including the selling floor, stock and register area
  • Reasonable accommodations may be made to assist in performing the essential responsibilities

Responsibilities

  • Own service culture & customer experience
  • Handle positive and constructive feedback
  • Inspire, coach, and empower your teammates
  • Lead customer experience principles for team
  • Maintain merchandise & floor set standards
  • Manage inventory & shrink performance
  • Coach & empower your teammates
  • Recruit & deploy optimal store talent
  • Drive team skill capability & training
  • Provide feedback to Retail Operations
  • Optimize store payroll & scheduling
  • Gather & relay customer feedback
  • Ensure UA policy compliance
  • Exceed performance metrics
  • Embody professionalism & positivity
  • Establish and execute a strategic plan to achieve planned sales and key performance indicators
  • Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results
  • Drive performance through customer service, human resources, inventory control, and store appearance
  • Act as the leader on duty and consistently model the brand’s service standards and selling behaviors
  • Build loyalty through in-store experience using data capture, endless aisle, and other omni-channel solutions
  • Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment
  • Oversee and ensure efficiency of all daily operational procedures
  • Complete store audit compliance and shrink results aligning with loss prevention standards
  • Manage payroll and schedule adjustments maximizing productivity to achieve payroll and sales targets
  • Lead visual directives including planning, scheduling, and executing within allotted timeframe
  • Analyze merchandise reports and moves to maximize presentation
  • Maintain safe environment of a neat, clean, and organized sales floor, cash wrap and fitting room
  • Motivate and inspire the team through Under Armour’s Core Competencies, and functional behaviors
  • Build relationships with teammates, peers, and supervisors to lead positive change
  • Lead the management team through execution of all performance management tools
  • Effectively communicate with the management team to align and help drive business strategy
  • Proactively seek personal learning and development opportunities to build leadership skill set
  • Evaluate store sales and payroll goals using payroll reports and tools; adjusting schedules as needed
  • Recruit, hire, develop, and retain high performing teammates
  • Teach, train, and coach the store leadership team through completion of Division of Responsibilities (DOR)
  • Develop succession plans creating career paths for teammates
  • Manage store census, seasonal hiring and turnover, network, recruit, and interview
  • Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance

FAQs

What is the primary role of the Store Manager at Under Armour?

The Store Manager acts as the “Business Owner” of the store, responsible for sales, merchandising, financial management, and overall leadership of the store team.

What are the working hours for the Store Manager position?

The Store Manager position is for a full-time role at 40 hours per week.

What qualifications are required for this position?

Candidates should have 3-5 years of retail store management experience, ideally with a premium international brand, strong communication skills, and a proven ability to lead and motivate a team.

What are some key responsibilities of the Store Manager?

Key responsibilities include driving sales, maintaining brand image and customer experience, managing inventory and store operations, and leading and developing the store team.

Are there opportunities for professional development within this role?

Yes, there are opportunities for professional development and advancement, as well as a Work-Life Assistance Program to support various challenges.

What kind of benefits does Under Armour offer to Store Managers?

Benefits include a generous employee discount, competitive salary, monthly bonus incentives, professional development opportunities, and a supportive work culture.

Is experience in the fashion industry preferred for this role?

Yes, previous leadership experience, particularly in the fashion industry, is considered an advantage for candidates.

What is the importance of Under Armour's values in this role?

The Store Manager is expected to embody and promote Under Armour's values such as loving athletes, celebrating wins, standing for equality, acting sustainably, and fighting on together.

What physical requirements must candidates meet for this role?

Candidates should be able to handle or relocate products up to 25 lbs, stand and move around for extended periods, and access all areas of the store.

How does Under Armour approach diversity and inclusion?

Under Armour is committed to providing an environment of mutual respect, ensuring equal employment opportunities for all applicants without regard to various characteristics, and seeks to recruit from a diverse candidate pool.

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Under Armour

Retail & Consumer Goods
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

Under Armour is obsessed with being better, stronger, and more focused than anyone else out there. Our mission: to make athletes better. Our vision: to inspire you with performance solutions you never knew you needed and can’t imagine living without. Our values define and unite us, the beliefs that are the red thread that connect everyone at Under Armour. Our values are rallying cries, reminding us why we’re here, and fueling everything we do. Love athletes We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover. Celebrate the wins We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win. Stand for equality We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent. Act sustainably We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field. Fight on together We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.

Culture & Values

  • Stand for Equality

    We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent.

  • Act Sustainably

    We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field.

  • Fight on together

    We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.

  • Celebrate the wins

    We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win.

  • Love athletes

    We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover.