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Store Manager

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
  • Exeter

AI generated summary

  • You should have strong customer service and sales skills, excellent visual merchandising, commercial awareness, good communication and IT skills, plus experience managing performance in premium fashion.
  • You will drive sales growth, uphold visual standards, manage team performance, control expenditures, and ensure exceptional customer service while maintaining brand integrity.

Requirements

  • Customer service focused
  • Sales and target driven
  • Excellent visual merchandising skills
  • Commercial awareness
  • Good communication skills
  • Good IT skills
  • Experience of managing poor performance
  • Experience of working in a premium fashion brand

Responsibilities

  • Delivering LFL. growth of both sales and KPI performance in the store
  • Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
  • Complying with reasonable instructions from senior members of the retail team
  • Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
  • Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
  • Controlling payroll and other store expenditures ensuring they come within budget
  • Training and inducting your team to deliver excellent customer service

FAQs

What is the working schedule for the Store Manager position?

The Store Manager position is full-time, requiring 37.5 hours per week.

What is the main purpose of the Store Manager role?

The main purpose of the Store Manager role is to take full accountability for driving consistent improvement in store sales, KPIs, and overall measured success while developing and motivating the team to maintain exceptional standards.

What are the key responsibilities of a Store Manager?

Key responsibilities include delivering LFL growth in sales and KPIs, maintaining visual merchandising standards, training staff, managing performance, controlling payroll and expenditures, and ensuring excellent customer service.

What skills are essential for a successful Store Manager?

Essential skills include being customer service focused, sales and target driven, possessing excellent visual merchandising skills, having commercial awareness, and strong communication skills.

Is experience in managing poor performance required for this role?

While managing poor performance is desirable, it is not explicitly required. However, relevant experience can be beneficial.

What benefits are offered to Store Managers?

Benefits include a uniform contribution, future-focused pension plan, rewarding referral program, comprehensive professional development, and an empowering work environment.

Is experience in a premium fashion brand necessary for this role?

Experience in a premium fashion brand is desirable but not a strict requirement for the Store Manager position.

How does the Store Manager contribute to the brand's integrity?

The Store Manager ensures the integrity of the brand is maintained through correct behaviors and uniform standards of the team.

Will the Store Manager be responsible for hiring staff?

Yes, the Store Manager will be responsible for recruiting, retaining, and developing the team.

Are there opportunities for professional development in this role?

Yes, the role offers comprehensive professional development opportunities to help you elevate your career and reach your full potential.

Come and Join the Crew World

Retail & Consumer Goods
Industry
1001-5000
Employees
1993
Founded Year

Mission & Purpose

Established in 1993, Crew Clothing Company is quickly becoming an icon in the market as a true British founded and inspired clothing brand. Our English heritage remains the backbone of the Company as we move from strength to strength helping our loyal customers become the best version of themselves. Moving forwards we are not only providing what we see as some of the best products on the market but supporting our talented and motivated Team Members across all areas of the business to become what we call ‘True Crew’. Our people are at the heart of what we