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Store Manager

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Poundland & Dealz

1mo ago

  • Job
    Full-time
    Mid & Senior Level

AI generated summary

  • You must have strong leadership skills, a focus on customer service, strategic thinking, and a commitment to team development in a dynamic retail environment.
  • You will lead and develop your team, ensure excellent customer service, maintain a safe environment, and strategically drive sales while fostering a passion for the store's goals.

Requirements

  • We reserve the right to close this vacancy early if we receive a high volume of applications for the role.
  • A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
  • Professional development, including the opportunity to pursue up to a Retail Manager Level 4 qualification through our apprenticeship programme.
  • Comprehensive induction plan along with the opportunity to complete in-house development programmes, setting you up for success.
  • Rota’s are scheduled four-weeks in advance, creating a culture that cares for your life outside of work.
  • Holiday allowance increasing by one day per year (up to 33 days) with the option to purchase additional days after two years’ service, plus an extra day off for your Birthday.
  • In-store discount of 10% along with exclusive discounts through our colleague benefits online portal.
  • All year-round initiatives to recognise and reward our colleagues.
  • Enhanced Family friendly benefits and life assurance.
  • Access to Employee Assistance to support your well-being.
  • Providing the highest levels of customer service goes without saying: coach and guide your store teams to ensure everyone provides an excellent customer experience during every interaction.
  • Create a safe environment for your team and ensure all policies and procedures are followed.
  • You're not just managing a team; you're developing people, whether it's through upward growth, internal opportunities, or developing their current role.
  • Make sure your team understands how they contribute to the commercial objectives of the store and the business.
  • Having a strategic approach to sales, shrink, and service, ensuring the store operates smoothly and efficiently.
  • This opportunity is for those ready to make an impact in a vibrant retail environment.

Responsibilities

  • Providing the highest levels of customer service goes without saying: coach and guide your store teams to ensure everyone provides an excellent customer experience during every interaction.
  • Your leadership will be the cornerstone of the store's success, Having the Right People in the right place at the right time.
  • Create a safe environment for your team and ensure all policies and procedures are followed. Working shoulder to shoulder to lead the team around you, knowing that is what gets you up in the morning.
  • You're not just managing a team; you're developing people, whether it's through upward growth, internal opportunities, or developing their current role.
  • Guiding a team that's as passionate about our goals as you are. Make sure your team understands how they contribute to the commercial objectives of the store and the business.
  • Having a strategic approach to sales, shrink, and service, ensuring the store operates smoothly and efficiently.

FAQs

What is the role of a Store Manager at Poundland?

The Store Manager at Poundland leads a dynamic team, shaping customer and colleague experiences while driving sales and embodying the company's core values of loving customers, caring for colleagues, and protecting financial resources.

What are the benefits of becoming a Store Manager?

As a Store Manager, you will have access to an annual Retail Management Bonus Scheme, professional development opportunities including a Retail Manager Level 4 qualification, increased holiday allowance, in-store discounts, enhanced family-friendly benefits, and additional support for well-being.

What does the induction plan involve?

The comprehensive induction plan includes an introduction to the company, its values, policies, and procedures, along with opportunities to complete in-house development programs designed to set you up for success in your role.

How is work-life balance supported?

Rota schedules are set four weeks in advance to foster a culture that cares for your life outside of work, allowing you to plan effectively.

How does a Store Manager create a positive customer experience?

A Store Manager provides the highest levels of customer service by coaching and guiding team members to ensure excellent customer experiences during every interaction.

What is the importance of colleague development in this role?

Developing colleagues is vital; Store Managers are expected to create a safe working environment, provide opportunities for upward growth, and help team members thrive in their current roles.

How does a Store Manager contribute to financial goals?

A Store Manager guides their team to understand their contributions to the store's commercial objectives and adopts a strategic approach to sales, shrinkage, and service to ensure smooth and efficient operations.

How long has Poundland been in business?

Poundland has been in business since 1990 and has grown to over 900 stores with nearly 18,500 colleagues across the UK and Republic of Ireland.

What are the core values of Poundland?

The core values of Poundland are encapsulated in the behaviors of loving customers, caring for colleagues, and protecting financial resources, creating a fun and friendly work environment.

Is there an opportunity for additional days off?

Yes, holiday allowance increases by one day per year (up to a maximum of 33 days), and employees have the option to purchase additional days after two years of service, along with an extra day off for their birthday.

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Poundland & Dealz

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.