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Store Manager

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Barnardo's

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level

AI generated summary

  • You must deliver excellent customer service, manage people, liaise with diverse individuals, handle cash accurately, meet sales targets, and possess basic IT skills.
  • You will manage stock, ensure high customer service, implement promotions, maintain store presentation, train staff, recruit volunteers, adhere to financial procedures, and secure the shop.

Requirements

  • Ability to deliver excellent customer service.
  • Experience of managing people
  • Ability to liaise and respond to a variety of people from varying backgrounds.
  • Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
  • Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
  • Ability to handle cash and reconcile accurately.
  • Proven experience of meeting targets and KPI's.
  • Basic IT skills.

Responsibilities

  • Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
  • Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
  • Implement promotions in the Store as directed by Head Office or your Area Business Manager.
  • Maintain a high standard of presentation, both in the windows and the interior of the Store.
  • Ensure there is adequate stock available on the shop floor, at all times, on all key lines.
  • Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
  • Create an organised and pleasant working environment for staff and volunteers.
  • Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
  • Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
  • Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

FAQs

What is the job title for this position?

The job title is Store Manager.

Where is the store located?

The store is located at 25 Station Road, Cheadle Hulme, Cheshire, SK8 5AF.

What type of contract is offered for this position?

This position is a Full Time, Permanent contract.

What are the working hours for the Store Manager?

The working pattern includes a rota basis which will include weekend, evening, and bank holiday working, as the store is open 7 days a week.

What are the key responsibilities of the Store Manager?

Key responsibilities include managing daily store operations, leading a team, ensuring high customer service standards, implementing promotions, maintaining store presentation, providing staff training, and adhering to financial procedures.

What are the essential qualifications or skills required for the ideal candidate?

Ideal candidates must have excellent customer service skills, experience in managing people, strong numeracy skills, and basic IT skills.

Is there a requirement for background checks?

Yes, successful candidates will be asked to consent to a Basic criminal records check as part of Barnardo's commitment to safeguarding.

What benefits does Barnardo's offer to its employees?

Benefits include 26 days annual leave, flexible working arrangements, a Group Personal Pension with matched contributions, sick pay, discounts via a Benefit Portal, and access to health cash plans.

Is Barnardo's committed to diversity and inclusion?

Yes, Barnardo's is committed to having a diverse and inclusive workforce and encourages applications from underrepresented communities.

How many stores does Barnardo's have across the UK?

The Retail section consists of more than 700 Barnardo's shops across the UK.

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Barnardo's

We're Barnardo's đź‘‹ We're here to help children and young people feel safer, happier, healthier and more hopeful.

Non-profit
Industry
5001-10,000
Employees
1866
Founded Year

Mission & Purpose

Barnardo’s is the children’s charity with the largest number of services on the ground in the UK: we run over 960 services in local communities. Our work includes reaching and helping children who have been sexually exploited, young people leaving the care system, children with a parent in prison and families struggling to cope. We find loving adoptive homes and foster placements for children in care.