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Store Manager

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Poundland & Dealz

9d ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Bristol

AI generated summary

  • You should value professional development, enjoy flexible scheduling, seek rewards and recognition, and appreciate family-friendly benefits and well-being support.
  • You will lead your team to deliver exceptional customer service, ensure compliance with policies, develop staff, and strategize for sales, shrink, and overall store efficiency.

Requirements

  • - A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
  • - Professional development, including the opportunity to pursue up to a Retail Manager Level 4 qualification through our apprenticeship programme.
  • - Comprehensive induction plan along with the opportunity to complete in-house development programmes, setting you up for success.
  • - Rota’s are scheduled four-weeks in advance, creating a culture that cares for your life outside of work.
  • - Holiday allowance increasing by one day per year (up to 33 days) with the option to purchase additional days after two years’ service, plus an extra day off for your Birthday.
  • - In-store discount of 10% along with exclusive discounts through our colleague benefits online portal.
  • - All year-round initiatives to recognise and reward our colleagues.
  • - Enhanced Family friendly benefits and life assurance.
  • - Access to Employee Assistance to support your well-being.

Responsibilities

  • Providing the highest levels of customer service goes without saying: coach and guide your store teams to ensure everyone provides an excellent customer experience during every interaction.
  • Your leadership will be the cornerstone of the store's success, Having the Right People in the right place at the right time.
  • Create a safe environment for your team and ensure all policies and procedures are followed. Working shoulder to shoulder to lead the team around you, knowing that is what gets you up in the morning.
  • You're not just managing a team; you're developing people, whether it's through upward growth, internal opportunities, or developing their current role.
  • Guiding a team that's as passionate about our goals as you are. Make sure your team understands how they contribute to the commercial objectives of the store and the business.
  • Having a strategic approach to sales, shrink, and service, ensuring the store operates smoothly and efficiently.

FAQs

What are the primary responsibilities of a Store Manager?

As a Store Manager, your responsibilities include providing excellent customer service, leading and developing your team, ensuring a safe work environment, and strategically managing sales and operations to protect the business's financial interests.

What kind of training and development opportunities are available?

We offer professional development opportunities, including the chance to pursue a Retail Manager Level 4 qualification through our apprenticeship programme, as well as comprehensive induction and in-house development programmes.

How does the holiday allowance work?

The holiday allowance increases by one day per year, up to a maximum of 33 days. After two years of service, you also have the option to purchase additional days, plus you receive an extra day off for your Birthday.

What benefits do Store Managers receive?

Store Managers receive benefits including a member of the annual Retail Management Bonus Scheme, a 10% in-store discount, exclusive discounts through our colleague benefits portal, enhanced family-friendly benefits, life assurance, and access to Employee Assistance for well-being support.

What is the culture like at Poundland & Dealz?

The culture at Poundland & Dealz is centered around three core behaviours: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. We strive to create a fun, friendly environment where all colleagues can thrive and contribute to our mission.

How structured are the work schedules?

Rotas are scheduled four weeks in advance, which fosters a culture that cares for your work-life balance and allows for better planning outside of work.

Is prior retail experience required for this role?

While prior retail experience can be beneficial, we value leadership qualities, a passion for customer service, and the ability to develop team members. Candidates with a strong drive to excel in a retail environment are encouraged to apply.

How can I apply for the Store Manager position?

If you're interested in the Store Manager position, you should submit your application as early as possible, as there may be a high volume of applications which could lead to an early closure of the vacancy.

What is the company's commitment to employee well-being?

We prioritize employee well-being by offering enhanced family-friendly benefits, life assurance, and access to Employee Assistance programs to support our colleagues in navigating various challenges.

What distinguishes Poundland & Dealz from other retailers?

Poundland & Dealz focus on providing amazing value to customers while creating an inclusive environment for colleagues to thrive. Our long-standing commitment to excellence, sustainability, and community engagement sets us apart from other retailers.

Poundland & Dealz

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.