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Store Manager

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Norwich

AI generated summary

  • You need leadership experience, a commercial mindset, brand ambassadorship, ambition for growth, resilience under pressure, and skills in managing and developing future leaders.
  • You will create a welcoming environment, innovate to meet customer needs, manage costs, inspire and train your team, and ensure they reach their full potential.

Requirements

  • Leadership experience
  • A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity
  • A brand ambassador who ensures attention to brand standards
  • An ambitious character who wants to be part of our growth journey
  • Ability to thrive under pressure and execute at pace
  • Experience of managing, coaching and developing team members – they could be our future leaders

Responsibilities

  • Creating the perfect space for customers to kick back with our coffee
  • Drumming up fresh ideas that meet customers’ ever-changing wants and needs
  • Taking ownership of all controllable costs through effective management of stock, labour, training, and reward and recognition
  • Inspiring your team to get buzzed about the business
  • Training and developing your team to reach their full potential

FAQs

What is the salary range for the Store Manager position?

The salary ranges from £28,900 to £38,850 per annum, depending on the size of the store.

What are the benefits offered to Store Managers?

Benefits include a paid quarterly bonus scheme, free handmade drinks while on shift, a 50% discount on food and bottled drinks, a free uniform, and access to various discounts via the Costa Discount App, among others.

Is prior leadership experience required for this role?

Yes, leadership experience is required for the Store Manager position.

What kind of training and development opportunities are available?

Bespoke training and development programs are offered, including an award-winning Management Apprenticeship programme.

Are there opportunities for employee recognition?

Yes, there is an employee recognition scheme in place to value and reward team contributions.

Will I have to manage a team in this role?

Yes, as a Store Manager, you will be responsible for managing, coaching, and developing team members.

Does the company support mental health initiatives?

Yes, employees have access to an Employee Assistance Programme and dedicated Mental Health First Aiders.

What is the mission of Costa Coffee as stated in the job description?

The mission is to inspire the world to love great coffee by embracing passion, energy, and teamwork.

Are there any perks related to cycling or commuting?

Yes, there is a Cycle to Work Scheme that allows employees to make significant savings on bikes and accessories.

What commitment does the company have towards community support?

Employees can participate in fundraising for the Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.

Reimagining Coffee Experiences to Make a Difference

Retail & Consumer Goods
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

Costa Coffee is a British multinational coffeehouse company that provides high-quality coffee and a variety of food and beverages. Their mission is to inspire the world to love great coffee by delivering exceptional products and a welcoming environment. Costa Coffee aims to offer a unique and enjoyable experience for customers, with a focus on sustainability, community engagement, and innovation in their offerings.