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Store Manager

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Costa Coffee

20d ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Southend-on-Sea

AI generated summary

  • You should have leadership experience, a commercial mindset, brand ambassador qualities, ambition for growth, resilience under pressure, and the ability to manage and develop future leaders.
  • You will create a welcoming space, generate innovative ideas, manage costs, inspire and develop your team, and ensure exceptional customer experiences.

Requirements

  • Leadership experience
  • A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity
  • A brand ambassador who ensures attention to brand standards
  • An ambitious character who wants to be part of our growth journey
  • Ability to thrive under pressure and execute at pace
  • Experience of managing, coaching and developing team members – they could be our future leaders

Responsibilities

  • Creating the perfect space for customers to kick back with our coffee
  • Drumming up fresh ideas that meet customers’ ever-changing wants and needs
  • Taking ownership of all controllable costs through effective management of stock, labour, training, and reward and recognition
  • Inspiring your team to get buzzed about the business
  • Training and developing your team to reach their full potential

FAQs

What are the primary responsibilities of a Store Manager at Costa Coffee?

As a Store Manager at Costa Coffee, you will be responsible for overseeing the store, managing stock and team performance, creating an inviting environment for customers, implementing fresh ideas to meet customer needs, and ensuring effective cost management.

What qualifications or experience do I need to be a Store Manager?

We are looking for candidates with leadership experience, a commercial mindset, the ability to think ahead, and experience in managing, coaching, and developing team members.

What is the salary range for this Store Manager position?

The salary for the Store Manager position ranges from £29,000 to £32,000 per annum, depending on the size of the store.

What kind of training and development opportunities are offered?

We offer bespoke training and development opportunities tailored to your career aspirations, including our award-winning Management Apprenticeship programme.

Are there any employee discounts available?

Yes, while on shift, employees receive free handmade drinks and a 50% discount on food and bottled drinks. Additionally, the Costa Discount App provides 25% off food and drinks when not working and also 25% off all merchandise.

Is there a bonus scheme for Store Managers?

Yes, there is a paid quarterly bonus scheme available for Store Managers.

How does the company approach employee well-being?

We prioritize employee well-being through our Employee Assistance Programme, access to dedicated Mental Health First Aiders, and an employee recognition scheme.

What is the company’s stance on inclusion and equality?

At Costa Coffee, we celebrate inclusion and equality, advocating for collaboration and transparency while embracing differences in all that we do.

Do Store Managers get a free uniform?

Yes, Store Managers receive a free uniform to wear while on shift.

What is the process if I need reasonable adjustments during the hiring process?

For any reasonable adjustments or general inquiries, you can contact careers@scoffs-group.co.uk.

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Costa Coffee

Reimagining Coffee Experiences to Make a Difference

Retail & Consumer Goods
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

Costa Coffee is a British multinational coffeehouse company that provides high-quality coffee and a variety of food and beverages. Their mission is to inspire the world to love great coffee by delivering exceptional products and a welcoming environment. Costa Coffee aims to offer a unique and enjoyable experience for customers, with a focus on sustainability, community engagement, and innovation in their offerings.