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Store Manager - Cardiff (40 hours - FTC)

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Rituals

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Cardiff

AI generated summary

  • You need prior Store Manager experience, strong people management skills, capability to share knowledge for growth, and solid decision-making and problem-solving abilities.
  • You will create a top-notch customer experience, lead and coach your team, manage daily operations and inventory, set objectives, drive KPIs, and foster employee engagement through regular connections.

Requirements

  • Prior relevant Store Manager experience or equivalent within retail or hospitality.
  • People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
  • Experience in sharing knowledge to drive behavioural change and develop others.
  • Decision making and problem-solving skills.

Responsibilities

  • As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!
  • You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership.
  • You’ll lead by example and coach your team to deliver an excellent customer experience!
  • You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!

FAQs

What is the duration of the contract for the Store Manager position?

The fixed-term contract for the Store Manager position ends in September 2025.

What are the primary responsibilities of the Store Manager?

The primary responsibilities include creating an unforgettable customer experience, leading the team to reach performance targets, managing inventory and day-to-day operations, and enhancing employee wellbeing and engagement.

What experience is required for the Store Manager role?

Prior relevant Store Manager experience or equivalent experience within retail or hospitality is required.

What skills are important for a successful Store Manager?

Important skills include people management, communication, motivation, coaching, decision making, and problem-solving.

Are there opportunities for training and development?

Yes, there are training and development opportunities available for employees at Rituals.

Is there a bonus scheme for this position?

Yes, there is a competitive bonus scheme as part of the benefits for the Store Manager role.

Do employees receive discounts on products?

Yes, employees receive a Rituals employee discount as part of their benefits.

What kind of wellbeing initiatives are offered?

Numerous wellbeing initiatives and an Employee Assistance Program (EAP) are part of the benefits offered to employees.

Are there opportunities for team events?

Yes, there are company and team events organized as part of the benefits at Rituals.

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!