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Store Manager - Chester Accessorize

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Monsoon Accessorize

2mo ago

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Chester

AI generated summary

  • You should excel in customer service, lead by example, have retail management experience, possess creativity, communicate effectively, and be solution-driven with a sense of ownership.
  • You will drive store performance, manage and develop your team, exceed KPIs, promote customer experience, maximize sales, implement merchandising standards, and foster an inclusive environment.

Requirements

  • Demonstrate customer focus – delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do
  • A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us
  • A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team
  • Someone who demonstrates passion, drive and resilience, with a can – do approach
  • Possess a creative approach, to support the store and develop the team to reach their full potential
  • The ability to communicate openly and effectively
  • A solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

Responsibilities

  • Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience
  • Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities
  • Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
  • Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
  • We offer piercing to our customers, and you would promote and deliver this with your team
  • Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
  • Ensure an inclusive environment, promoting equality and kindness with your team

FAQs

What is the primary focus of the Store Manager role at Chester Accessorize?

The primary focus is to drive overall store performance through managing and developing the team while delivering an exceptional customer experience.

What qualities are you looking for in an ideal candidate for this position?

We are looking for a candidate who demonstrates customer focus, confident leadership, a proven track record in retail management, passion, drive, creativity, effective communication, and solution-driven decision-making.

Are there any specific responsibilities associated with this role?

Yes, responsibilities include managing store performance, generating profit, supporting and motivating the team, maximising commercial opportunities, promoting in-store services like piercing, and ensuring an inclusive environment.

What benefits are offered to employees in this role?

Benefits include a competitive salary with an exciting bonus scheme, a staff uniform allowance, a generous staff discount across various brands, and an additional day’s holiday to celebrate your birthday.

Is there a strong emphasis on company values in this role?

Yes, the role requires the individual to demonstrate Accessorize values, promote equality and kindness, and create an inclusive environment.

Do you consider flexible working requests for this position?

Yes, we will consider flexible working requests unless operational requirements prevent otherwise.

How does Accessorize support diversity and inclusion?

Accessorize is committed to creating a diverse and inclusive workforce and respects every individual's unique contribution, enabling all employees to thrive.

What should I do if I need reasonable accommodations during the application process?

If you need reasonable accommodations, please contact us at recruitmentuk@monsoon.co.uk to discuss any specific requirements.

Is retail experience necessary for this role?

Yes, a proven track record of managing a successful retail store is essential for this position.

Can you tell me about the store atmosphere at Accessorize?

The store atmosphere is built on enthusiasm, integrity, and a commitment to providing exceptional customer service, making it a great place to work and shop.

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Monsoon Accessorize

Creating vibrant products. Sharing endless discovery.

Retail & Consumer Goods
Industry
1001-5000
Employees
1973
Founded Year

Mission & Purpose

At the very beginning, our philosophy was ‘small is beautiful’; we started out as a small business with a big passion for vibrant bohemian-inspired clothes, and beautiful fabrics hand-crafted by talented artisans from small communities across Asia. The first Monsoon store opened in London in 1973, selling original collections that featured clothes made with hand-loomed cotton and silk fabrics, organic vegetable dyes and artisan block-printing techniques. Over the years, our business has grown, but our passion remains the same. We have a detailed eye for true beauty, whether that’s our intricate design details, colourful prints, fabrics, or embellishments. We design in-house, source globally and ethically, and are dedicated to delivering keepsake quality, because we love to make our customer’s day just that little bit more special and out of the ordinary. We believe in the positive, empowering, life-changing power of trade rather than aid. We have always worked with craftspeople in villages and small communities to give them sustainable independence. We connect British contemporary designs with our network of craftspeople, and together they create beautiful, unique collections that celebrate our customer’s individuality and sense of adventure.