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Store Manager - Cotton On Retail Crossing (Outlet)

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Cotton On Group

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Johannesburg

AI generated summary

  • You should lead and engage a team, coach for customer experience, identify development needs, manage schedules, and advocate for global impact through the foundation.
  • You will lead and mentor your team, enhance customer experiences, manage schedules and wages, identify development needs, and promote the Cotton On Group Foundation’s initiatives.

Requirements

  • Lead and embed a culture that builds a team of engaged product and Brand ambassadors within your store
  • Enable and empower your Store Management team who are customer first, people focused and results driven
  • Coach your team to deliver multiple Brand moments and an elevated flagship experience for our customer to shop seamlessly throughout your store
  • Identify your teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession
  • Work with your Field VM and Merch partners to provide customer and store insights to drive results and to create great experiences for our customer
  • Manage store schedules and wages effectively to achieve productivity and wage targets
  • Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

Responsibilities

  • Lead and embed a culture that builds a team of engaged product and Brand ambassadors within your store
  • Enable and empower your Store Management team who are customer first, people focused and results driven
  • Coach your team to deliver multiple Brand moments and an elevated flagship experience for our customer to shop seamlessly throughout your store
  • Identify your teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession
  • Work with your Field VM and Merch partners to provide customer and store insights to drive results and to create great experiences for our customer
  • Manage store schedules and wages effectively to achieve productivity and wage targets
  • Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

FAQs

What is the role of a Store Manager at Cotton On?

The Store Manager is responsible for enabling their team to create great customer experiences and drive business outcomes, leading a culture of engagement and empowerment within the store.

Are there discounts available for employees?

Yes, employees receive a 50% discount on Cotton On Group Brands, which includes Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie, and Supre.

Is there an opportunity for career growth within the company?

Yes, there are local and global career growth opportunities available, allowing employees to progress their careers across the 7 brands under the Cotton On Group.

What benefits do employees receive related to wellness?

Employees have access to wellness support 24/7, which includes assistance with mental health, relationships, family, and more.

Does Cotton On offer support for new parents?

Yes, Cotton On offers a paid program called Returnity for new parents heading back to work.

What is the company's approach to diversity and inclusion?

Cotton On is committed to building a culture centered in belonging and welcomes applications from individuals of all backgrounds to drive diverse and inclusive outcomes.

How does the Store Manager engage with their team?

The Store Manager is responsible for coaching their team, identifying development needs, and driving engagement, wellness, and performance to prepare the team for future succession.

What is the Cotton On Group's mission?

The Cotton On Group exists to make a positive difference in the lives of everyone they touch, fostering optimism, innovation, and motivation among their employees.

Is there any support available during the recruitment process?

Yes, individuals with specific needs can contact Cotton On at careersrsa@cottonon.com.au for support in completing the job application process.

What does the company culture emphasize?

The company culture emphasizes empowerment, recognizing and rewarding team members, and promoting an environment where individuals can show up as their whole selves.

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Cotton On Group

Keeping it real since '91, delivering Good along the way. #bewhoyouare #lovewhatyoudo

Retail & Consumer Goods
Industry
10,001+
Employees
1991
Founded Year

Mission & Purpose

Did you know that the Cotton On Group has grown to become Australia’s largest value fashion retail group, with over 1,300 stores in 17 countries? Our fashion brands include COTTON:ON, Cotton On Body, Cotton On Kids, Rubi Shoes, Supré as well as our lifestyle brand TYPO! Cotton On team members get involved, roll up our sleeves and make things happen. It's our shared belief that we can make a difference to the lives of everyone we touch – from our backyard to the world. Central to this is our Cotton On Foundation, where the work we do in our retail stores helps to give back. It’s pretty impressive; you should check it out online. We continue to open new stores in Australia and around the world, as well as expanding existing stores into mega stores. Advancement opportunities are real! At the Cotton On Group, we like to say; you can start here, and go anywhere!