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Store Manager Designate

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Poundland & Dealz

2d ago

  • Job
    Full-time
    Junior & Mid Level
  • London

AI generated summary

  • You should be eligible for a Retail Management Bonus, pursue Level 4 qualifications, and be open to in-house training. Enjoy flexible scheduling, holiday perks, discounts, and well-being support.
  • You will coach your team to deliver excellent customer service, ensure safety and policy adherence, develop staff, drive sales, and maintain smooth store operations.

Requirements

  • Job Requirements:
  • A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
  • Professional development, including the opportunity to pursue up to a Retail Manager Level 4 qualification through our apprenticeship programme.
  • Comprehensive induction plan along with the opportunity to complete in-house development programmes, setting you up for success.
  • Rota’s are scheduled four-weeks in advance, creating a culture that cares for your life outside of work.
  • Holiday allowance increasing by one day per year (up to 33 days) with the option to purchase additional days after two years’ service, plus an extra day off for your Birthday.
  • In-store discount of 10% along with exclusive discounts through our colleague benefits online portal.
  • All year-round initiatives to recognise and reward our colleagues.
  • Enhanced Family friendly benefits and life assurance.
  • Access to Employee Assistance to support your well-being.

Responsibilities

  • Providing the highest levels of customer service goes without saying: coach and guide your store teams to ensure everyone provides an excellent customer experience during every interaction.
  • Your leadership will be the cornerstone of the store's success, Having the Right People in the right place at the right time.
  • Create a safe environment for your team and ensure all policies and procedures are followed.
  • Working shoulder to shoulder to lead the team around you, knowing that is what gets you up in the morning.
  • You're not just managing a team; you're developing people, whether it's through upward growth, internal opportunities, or developing their current role.
  • Guiding a team that's as passionate about our goals as you are.
  • Make sure your team understands how they contribute to the commercial objectives of the store and the business.
  • Having a strategic approach to sales, shrink, and service, ensuring the store operates smoothly and efficiently.

FAQs

What are the main responsibilities of the Store Manager Designate?

The main responsibilities include leading and inspiring the store team, ensuring high levels of customer service, developing team members, adhering to policies and procedures for a safe work environment, and guiding the team to meet commercial objectives.

What benefits are provided to Store Managers?

Benefits include participation in the Retail Management Bonus Scheme, professional development opportunities, a comprehensive induction plan, scheduled rotas four weeks in advance, increasing holiday allowance, in-store discounts, enhancements for family-friendly benefits, and access to an Employee Assistance Program for well-being support.

Is prior retail experience required for this position?

While prior retail experience may be preferred, what’s most important is the ability to lead and inspire a team, as well as a commitment to delivering exceptional customer service.

How does Poundland invest in the professional development of its employees?

Poundland offers professional development through apprenticeship programs such as Retail Manager Level 4 qualifications, in-house development programs, and opportunities for internal growth.

Is there flexibility in scheduling for the Store Manager role?

Yes, rotas are scheduled four weeks in advance to create a culture that respects your life outside of work, offering flexibility and predictability.

What is the culture like at Poundland & Dealz?

The culture at Poundland & Dealz is vibrant, inclusive, and focused on excellence. The company encourages a fun and friendly environment where colleagues can thrive and contribute to providing amazing value to customers.

What are the core values that the Store Manager must embody?

The core values are to love our customers, care for our colleagues, and protect the pounds and euros, which guide the daily operations and interactions within the store.

What kind of support is available for employee well-being?

Employees have access to an Employee Assistance Program that provides support for mental health and well-being, ensuring that they are supported both personally and professionally.

Is there an opportunity for advancement in this role?

Yes, the Store Manager Designate role is a stepping stone for further career advancement within the organization, with opportunities for upward growth and internal promotions.

How does the company recognize and reward employees?

Employees are recognized through various initiatives throughout the year, including rewards for contributions to the company’s success, as well as a range of benefits and exclusive discounts through the colleague benefits portal.

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Poundland & Dealz

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.