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Store Manager - Dublin, Jervis Shopping Centre (Full-time)

  • Job
    Full-time
    Mid & Senior Level
  • Dublin

AI generated summary

  • You need retail experience, strong sales skills, a passion for customer service, data-driven decision-making, coaching ability, adaptability, a positive attitude, and a keen interest in desirable products.
  • You will lead and motivate the team to achieve targets, ensure excellent customer service, manage store operations, become a product expert, and develop team members for growth.

Requirements

  • Prior experience with a leading brand and/or desirable consumer product retailing is preferred.
  • Proven experience in driving sales and profitability in store.
  • A passion for driving a culture of exemplary customer service.
  • An ability to understand the importance of Pandora’s local and global business strategy, and can translate this into the delivery of store, regional and division KPIs.
  • Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified.
  • Strong communication skills in order to establish and coach a high performing team.
  • The ability to be adaptable and flexible to changing business needs.
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values.
  • A well-presented appearance with a taste for desirable products and a passion for retail.

Responsibilities

  • Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service
  • Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store’s successful commercial execution
  • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert
  • With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession

FAQs

What is the salary for the Store Manager position?

The role offers a highly competitive salary, with additional earning potential through a monthly bonus of 10% if sales targets are achieved, and the possibility of 20% if stretch targets are met.

Are there any employee benefits included with this position?

Yes, there are several benefits such as a generous employee discount, an annual jewellery uniform allowance, access to an online benefits platform, free health and wellbeing support, and various parties and incentives throughout the year.

What are the primary responsibilities of the Store Manager?

The Store Manager is responsible for the store’s overall commercial success, managing the assistant manager and team, achieving sales targets, and providing excellent customer service.

What type of experience is required for this role?

Prior experience with a leading brand and/or desirable consumer product retailing is preferred. Candidates who are senior supervisors or current assistant managers seeking a new challenge are also encouraged to apply.

How does Pandora support the development of its employees?

Pandora promotes career progression and invests in talent development, providing training and support to help employees unlock their full potential.

What qualities does Pandora look for in a Store Manager?

Ideal candidates should demonstrate strong leadership capabilities, a passion for driving sales, excellent customer service skills, adaptability, and a positive attitude aligned with Pandora's core values of dreaming, daring, caring, and delivering.

Will I be trained on Pandora's products?

Yes, Store Managers will receive thorough training in Pandora's hand-crafted luxury products to become product experts.

Is there an opportunity for bonuses?

Yes, there is a monthly bonus of 10% if sales targets are achieved, with the potential to increase to 20% if stretch targets are met.

What kind of company culture does Pandora promote?

Pandora fosters an energizing, ambitious culture where employees are empowered to be themselves and are equipped to deliver their best work.

Where is the Store Manager position located?

The Store Manager position is located at the Jervis Shopping Centre in Dublin.

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.