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Store Manager - Dundrum (Full-time)

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PANDORA Jewelry

13d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Dublin

AI generated summary

  • You must have sales experience, a passion for customer service, strong communication skills, adaptability, data analysis ability, a positive attitude, and a well-presented appearance.
  • You will motivate the team to achieve targets, ensure excellent customer service, manage store operations, and develop team members into product experts.

Requirements

  • - Proven experience in driving sales and profitability in store
  • - A passion for driving a culture of exemplary customer service
  • - An ability to understand the importance of Pandora’s local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs
  • - Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified
  • - Strong communication skills in order to establish and coach a high performing team
  • - The ability to be adaptable and flexible to changing business needs
  • - A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
  • - A well-presented appearance with a taste for desirable products and a passion for retail

Responsibilities

  • Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service
  • Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store’s successful commercial execution
  • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession

FAQs

What is the salary range for the Store Manager position?

The salary for the Store Manager position is highly competitive, and there is also a monthly bonus of 10% if sales targets are achieved, with the potential to earn 20% if stretch targets are met.

What benefits are offered to employees?

Employees receive a generous benefits package that includes a monthly bonus, a jewellery uniform allowance, employee discounts, access to an online benefits platform, free health and wellbeing support, and parties and incentives throughout the year.

Is prior retail experience required for this position?

Yes, prior experience with a leading brand and/or desirable consumer product retailing is preferred. Candidates should also demonstrate a track record of driving sales and profitability.

What qualities are important for the successful candidate?

The ideal candidate will be a highly capable leader, a passionate team player, adaptable to changing business needs, and possess strong communication skills. A positive attitude and enthusiasm for Pandora's products and values are also essential.

What does the role of Store Manager entail?

The Store Manager is responsible for the store's overall commercial success, managing the team, setting and achieving sales targets, providing exceptional customer service, and supporting team development.

What opportunities for career progression are available?

Pandora is committed to providing unforgettable career progression opportunities, investing in talent, and nurturing individuals to unlock their full potential.

What can employees expect in terms of training?

Employees will receive thorough training in Pandora’s hand-crafted luxury products to become product experts, along with support from the regional sales manager to develop their teams further.

How is employee performance measured?

Employee performance is measured by their ability to achieve sales targets, contribute to a culture of exemplary customer service, and effectively utilize data to identify trends and opportunities for improvement.

PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.