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Store Manager Madrid

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Puig

13d ago

  • Job
    Full-time
    Mid & Senior Level
  • Madrid

AI generated summary

  • You need leadership experience in beauty, fluency in Spanish and English, strong analytical and customer skills, flexibility to work various hours, and a commitment to tasks.
  • You will lead a retail team, enhance customer service, monitor sales, ensure policy compliance, recruit and train staff, and build customer relationships while implementing sales strategies.

Requirements

  • Previous experience in a leadership role within the beauty / cosmetics industry.
  • Languages; Fluent in spanish and english are a must.
  • Competencies: Analytical skills, strong customer orientation, goal-oriented, lead by example, effective communication, team-building skills, problem-solving, commitment to tasks and responsibilities.
  • Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

  • Lead and motivate a team of retail employees to deliver exceptional customer service and meet sales targets.
  • Create a positive and inclusive work environment that fosters teamwork, creativity, and collaboration.
  • Ensure compliance with company policies and procedures, including inventory management, visual merchandising standards, and store operations.
  • Monitor sales performance and identify opportunities for growth and improvement.
  • Build and maintain strong relationships with customers to drive brand loyalty and repeat business.
  • Collaborate with headquarters to implement sales strategies and promotional initiatives.
  • Assist with recruitment, training, and development of retail associates.
  • Act as a brand ambassador and embody the values and image of the company at all times.

FAQs

What are the primary responsibilities of the Store Manager in Madrid?

The primary responsibilities include leading and motivating the retail team, ensuring exceptional customer service, meeting sales targets, monitoring KPIs, managing inventory, and adhering to visual merchandising standards.

What qualifications are required for this position?

Candidates must have previous experience in a leadership role within the beauty/cosmetics industry, be fluent in Spanish and English, and possess strong analytical, communication, and problem-solving skills.

Is flexibility in working hours required for this position?

Yes, flexibility to work evenings, weekends, and holidays is required.

What type of work environment can I expect at Puig?

You can expect an entrepreneurial, creative, and welcoming work culture that fosters collaboration and innovation.

What opportunities for professional development does Puig offer?

Puig offers a range of learning and development opportunities to help employees grow within the company.

Are there benefits included with this position?

Yes, the role comes with a competitive compensation and benefits package.

Does Puig promote diversity and inclusion in the workplace?

Absolutely, Puig is committed to creating an inclusive environment where all employees feel welcomed, valued, and empowered.

How will performance be monitored for this role?

Performance will be monitored through sales targets, KPIs, and other traffic indicators, with regular reporting to superiors.

What is the company’s stance on equal opportunity employment?

Puig is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, gender, or any other characteristic protected by law.

A unique place to create, grow and make an impact

Retail & Consumer Goods
Industry
1001-5000
Employees
1914
Founded Year

Mission & Purpose

Puig is a home of Love Brands, within a family company, that furthers wellness, confidence and self-expression while leaving a better world. Since 1914, our company’s entrepreneurial spirit, creativity and passion for innovation have made Puig a challenger in the beauty and fashion world. Present in the fragrances and fashion, makeup and skincare categories, our house of Love Brands generates engagement through great storytelling that connects with people’s emotions and is reinforced by a powerful ecosystem of founders. Puig portfolio includes our brands Carolina Herrera, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Nina Ricci, Byredo, Penhaligon’s, L’Artisan Parfumeur, Kama Ayurveda, Loto del Sur, Charlotte Tilbury, Uriage and Apivita. As well as the beauty licenses of Comme des Garçons Parfums, Christian Louboutin, Benetton, Antonio Banderas and Adolfo Dominguez, among others. At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG Agenda (environmental, social and governance) aligned with the UN Sustainable Development Goals. In 2022 Puig recorded sales of €3,620 million. Puig sells its products in more than 150 countries and has offices in 30 of them.