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Store Manager - Montreal Premium Outlets

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PANDORA Jewelry

1mo ago

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
  • Ottawa

Requirements

  • You can demonstrate you’re a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
  • You have developed a sense of Care in your communication skills both written and verbal.
  • You know how to charm and captivate an audience with the ability to connect with people at all levels of the organization.
  • Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and Deliver positive results.
  • You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility.
  • Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
  • You are at least 18 years or older and can provide proof of identify and eligibility to work
  • Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds and timely arrival to work.

Responsibilities

  • Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
  • Dare to exceed individual and store sales goals by building a genuine connection with our fans.
  • Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
  • Create unforgettable shopping moments that exceeds expectations, by displaying excellent product knowledge and building brand loyalty.
  • Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
  • Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
  • Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates and Sales Leads.
  • Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
  • Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
  • All other duties as assigned.

FAQs

What is the role of a Store Manager at Pandora?

The Store Manager at Pandora is responsible for immersing themselves in the brand and culture, delivering exceptional customer experiences, and leading a team of Assistant Store Managers, Sales Leads, and Sales Associates to drive sales and achieve store goals.

What qualifications are required for the Store Manager position?

Candidates must have 3-5 years of experience as a Store Manager in a high-performance selling environment, strong communication skills, business acumen, experience in recruiting and developing teams, and proficiency in general computer software and retail point-of-sale systems.

Will I need to complete any assessments as part of the application process?

Yes, candidates will be required to complete an assessment that will be emailed to them upon submission of their application.

What are the working hours and requirements for the Store Manager position?

The position requires a flexible work schedule that includes nights, weekends, and holidays. Candidates must be able to stand for extended periods and lift 50+ pounds.

What benefits does Pandora offer to its Store Managers?

Benefits include a robust compensation package with base pay and bonuses, extensive health benefits (medical, dental, vision), a retirement savings program (RRSP), vacation and paid time off packages, and opportunities for learning and development.

What is expected of a Store Manager in terms of team leadership?

A Store Manager is expected to coach and inspire their sales team, build accountability for individual and store performance, provide real-time feedback, and foster an environment where team members can thrive and achieve their KPIs.

How does Pandora approach recruitment and candidate evaluation?

Pandora’s recruitment procedures are designed to be transparent and equitable, ensuring candidates are given a fair opportunity to demonstrate their competencies without any biases related to identity such as photos, marital status, or age.

Where is Pandora headquartered and how many employees do they have worldwide?

Pandora is headquartered in Copenhagen, Denmark, and employs approximately 27,000 people globally, with over 100 countries served through a network of more than 6,800 points of sale.

What is the company culture like at Pandora?

Pandora promotes a culture of original thinking and passion for the brand, where team members are encouraged to act, dream big, deliver exceptional customer experiences, and create memorable shopping moments.

What unique approach does Pandora take in its jewelry production?

Pandora designs and manufactures hand-finished jewelry using primarily recycled silver and gold, and is committed to being carbon neutral by 2025, with sustainability deeply integrated into its production processes.

PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.