FAQs
What is the role of a Store Manager at Pandora?
The Store Manager at Pandora is responsible for immersing themselves in the brand and culture, delivering exceptional customer experiences, and leading a team of Assistant Store Managers, Sales Leads, and Sales Associates to drive sales and achieve store goals.
What qualifications are required for the Store Manager position?
Candidates must have 3-5 years of experience as a Store Manager in a high-performance selling environment, strong communication skills, business acumen, experience in recruiting and developing teams, and proficiency in general computer software and retail point-of-sale systems.
Will I need to complete any assessments as part of the application process?
Yes, candidates will be required to complete an assessment that will be emailed to them upon submission of their application.
What are the working hours and requirements for the Store Manager position?
The position requires a flexible work schedule that includes nights, weekends, and holidays. Candidates must be able to stand for extended periods and lift 50+ pounds.
What benefits does Pandora offer to its Store Managers?
Benefits include a robust compensation package with base pay and bonuses, extensive health benefits (medical, dental, vision), a retirement savings program (RRSP), vacation and paid time off packages, and opportunities for learning and development.
What is expected of a Store Manager in terms of team leadership?
A Store Manager is expected to coach and inspire their sales team, build accountability for individual and store performance, provide real-time feedback, and foster an environment where team members can thrive and achieve their KPIs.
How does Pandora approach recruitment and candidate evaluation?
Pandora’s recruitment procedures are designed to be transparent and equitable, ensuring candidates are given a fair opportunity to demonstrate their competencies without any biases related to identity such as photos, marital status, or age.
Where is Pandora headquartered and how many employees do they have worldwide?
Pandora is headquartered in Copenhagen, Denmark, and employs approximately 27,000 people globally, with over 100 countries served through a network of more than 6,800 points of sale.
What is the company culture like at Pandora?
Pandora promotes a culture of original thinking and passion for the brand, where team members are encouraged to act, dream big, deliver exceptional customer experiences, and create memorable shopping moments.
What unique approach does Pandora take in its jewelry production?
Pandora designs and manufactures hand-finished jewelry using primarily recycled silver and gold, and is committed to being carbon neutral by 2025, with sustainability deeply integrated into its production processes.