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Store Operations Manager

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PPG

Sep 11

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    Business, Operations & Strategy
  • Birmingham

Requirements

  • Previous experience in a customer facing environment delivering on direct sales.
  • Leadership, mentoring and motivational skills with previous supervisory experience.
  • Demonstrates the ability to stay calm and composed when dealing with difficult situations.
  • Flexibility in attitude towards both working hours and duties, providing cover for the other Decorating Centres in the Zone as required.
  • A full valid driving licence held for a period exceeding one year.

Responsibilities

  • - Achieving expected sales and profit targets within store to ensure Company profitability.
  • - Providing day to day management of the Sales Assistants which will include the organisation and planning of both working rotas and absence planners. The number of direct reports will vary dependent on size of store.
  • - Providing training to all new and existing colleagues and coaching where necessary.
  • - Working Operational Managers to control resources in line with budgeted costs.
  • - Maintaining a high level of security, and full compliance with Company policies within the store in regards to stock, financial transactions, security and premises.
  • - Handling of the Decorating Centre accounts within the agreed company guidelines and policy.
  • - Ensuring that Health & Safety standards are maintained at all times.
  • - Carrying out any required recruitment and selection procedures in liaison with the District Operations Manager.

FAQs

What are the primary responsibilities of a Store Operations Manager at Johnstone's Decorating Centre?

The primary responsibilities include driving sales and profitability, managing Sales Assistants, providing training and coaching, controlling resources in line with the budget, maintaining compliance with company policies, and ensuring health and safety standards.

What qualifications are required for this position?

The qualifications required include previous experience in a customer-facing environment with direct sales, leadership and supervisory experience, the ability to handle difficult situations calmly, flexibility in working hours and duties, and a full valid driving license held for over a year.

Is prior management experience necessary for this role?

Yes, previous supervisory experience and leadership skills are essential for effectively managing the Sales Assistants and driving store performance.

What kind of customer service approach is expected from the Store Operations Manager?

The Store Operations Manager is expected to provide outstanding customer service and maintain a positive, customer-focused attitude at all times.

Will I be required to work in different Decorating Centres?

Yes, flexibility in attitude towards working hours and duties is required, which includes providing cover for other Decorating Centres in the zone as necessary.

What is PPG's commitment to employee benefits?

PPG's employee benefits programs are designed to support the health and well-being of employees and include various insurance coverages and benefits that are in accordance with the terms of applicable plans.

Does PPG provide equal employment opportunities?

Yes, PPG provides equal opportunity to all candidates and employees without regard to sex, race, religion, or any other status, and encourages diversity in the workplace.

How does PPG support career development?

PPG offers opportunities for growth and development in a fulfilling workplace that promotes continuous learning and embraces diverse ideas and perspectives.

What values does PPG prioritize in its corporate culture?

PPG values integrity, professionalism, mutual trust, accountability, continuous improvement, and the ability to partner effectively with customers.

What should I do if I need assistance completing my application due to a disability?

If you need assistance with your application due to a disability, you should email recruiting@ppg.com for support.

Manufacturing & Electronics
Industry
10,001+
Employees
1883
Founded Year

Mission & Purpose

PPG Industries, now known as PPG, is a global supplier of paints, coatings, and specialty materials. Their ultimate mission is to innovate and provide sustainable solutions that enhance and protect surfaces and improve the quality of life. PPG aims to be the world’s leading coatings company by consistently delivering high-quality products and services that meet customer needs while reducing environmental impact. Their purpose revolves around developing advanced technologies to address customer challenges, contributing positively to communities, and ensuring long-term value creation for stakeholders through responsible business practices.

Benefits

  • Pay-for-Performance

    We offer competitive base pay and bonus opportunities or incentive plans to ensure we are compensating fairly and rewarding high performance.​​​​​​​

  • Career growth & development

    We offer career advancement opportunities, including cross-function and cross-border assignments. The One PPG Mentoring Program can help accelerate employee personal and professional growth by pairing you with a Mentor or Mentee.

  • Work-life balance

    Some positions qualify for the Flexible Work Arrangements that may include flexible work time, compressed work week, part-time, job-sharing, and voluntary reduced time.

  • Financial Wellness

    PPG has teamed up with several global providers to offer a broad array of financial wellness tools for employees to access, at no cost, on topics like budgeting, debt management and more.

  • Mental health and emotional wellness

    PPG has a variety of Employee Assistance Programs throughout the world. Each program provides employees and their household members with access to confidential resources (counseling and referrals) designed to help with anxiety or depression, work-related stress, family or relationship concerns, childcare and eldercare assistance, financial or legal issues (loans, mortgages, debt), parenting concerns, and substance abuse.

  • Physical wellness

    ​​​​​​​​​​​​​​At PPG, we want you to feel healthy, engaged and supported at work. We continuously provide challenges that you can complete at home or alongside your colleagues - all focused around fitness, improving nutrition, increasing productivity, and providing a better work-life balance. ​​​​​