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Store Operations Manager

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PPG

3d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Glasgow

AI generated summary

  • You must have customer-facing sales experience, strong leadership skills, composure under pressure, and flexibility to cover duties across Decorating Centres as needed.
  • You will manage sales, oversee staff schedules, train colleagues, control budgets, ensure compliance, handle accounts, maintain health and safety, and assist in recruitment.

Requirements

  • Previous experience in a customer facing environment delivering on direct sales.
  • Strong leadership, mentoring and motivational skills with previous supervisory experience.
  • Demonstrates the ability to stay calm and composed when dealing with difficult situations.
  • Flexibility in attitude towards both working hours and duties, providing cover for the other Decorating Centres in the Zone as required.

Responsibilities

  • Achieving expected sales and profit targets within store to ensure Company profitability.
  • Providing day to day management of the Sales Assistants which will include the organization and planning of both working rotas and absence planners. The number of direct reports will vary dependent on size of store.
  • Providing training to all new and existing colleagues and coaching where necessary.
  • Working Operational Managers to control resources in line with budgeted costs.
  • Maintaining a high level of security, and full compliance with Company policies within the store in regards to stock, financial transactions, security and premises.
  • Handling of the Decorating Centre accounts within the agreed company guidelines and policy.
  • Ensuring that Health & Safety standards are maintained at all times.
  • Carrying out any required recruitment and selection procedures in liaison with the District Operations Manager.

FAQs

What is the employment type for the Store Operations Manager position?

The position is full-time and permanent.

Where is the Store Operations Manager position located?

The position is located in Glasgow, specifically at the Kingston Bridge.

What are the key responsibilities of the Store Operations Manager?

Key responsibilities include achieving sales and profit targets, managing Sales Assistants, providing training and coaching, controlling resources within budget, maintaining security and compliance, handling accounts, ensuring health and safety standards, and conducting recruitment procedures.

What qualifications are required for this role?

Candidates should have previous experience in a customer-facing environment, strong leadership and mentoring skills, the ability to remain calm in difficult situations, and flexibility in working hours and duties.

What benefits are offered to employees?

Benefits include an excellent starting salary, a bonus scheme up to 20%, a supportive team environment, a great work-life balance with weekends off, generous healthcare packages, and employee discounts.

What is the company representing this position?

The position is with PPG, a global organization focused on innovation, sustainability, and enhancing surfaces in various markets.

Is there a specific focus on customer service in this role?

Yes, outstanding customer service and a positive customer-focused attitude are essential aspects of the Store Operations Manager role.

How does PPG approach equal opportunity in employment?

PPG provides equal opportunity to all candidates and employees, ensuring that the hiring process considers all qualified applicants without regard to various personal attributes.

What does PPG value in its workplace culture?

PPG values integrity, professionalism, teamwork, trust, and continuous improvement, striving to do better every day.

How can I get assistance with my application if I have a disability?

If you need assistance to complete your application due to a disability, you can email recruiting@ppg.com for support.

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PPG

Manufacturing & Electronics
Industry
10,001+
Employees
1883
Founded Year

Mission & Purpose

PPG Industries, now known as PPG, is a global supplier of paints, coatings, and specialty materials. Their ultimate mission is to innovate and provide sustainable solutions that enhance and protect surfaces and improve the quality of life. PPG aims to be the world’s leading coatings company by consistently delivering high-quality products and services that meet customer needs while reducing environmental impact. Their purpose revolves around developing advanced technologies to address customer challenges, contributing positively to communities, and ensuring long-term value creation for stakeholders through responsible business practices.

Benefits

  • Pay-for-Performance

    We offer competitive base pay and bonus opportunities or incentive plans to ensure we are compensating fairly and rewarding high performance.​​​​​​​

  • Career growth & development

    We offer career advancement opportunities, including cross-function and cross-border assignments. The One PPG Mentoring Program can help accelerate employee personal and professional growth by pairing you with a Mentor or Mentee.

  • Work-life balance

    Some positions qualify for the Flexible Work Arrangements that may include flexible work time, compressed work week, part-time, job-sharing, and voluntary reduced time.

  • Financial Wellness

    PPG has teamed up with several global providers to offer a broad array of financial wellness tools for employees to access, at no cost, on topics like budgeting, debt management and more.

  • Mental health and emotional wellness

    PPG has a variety of Employee Assistance Programs throughout the world. Each program provides employees and their household members with access to confidential resources (counseling and referrals) designed to help with anxiety or depression, work-related stress, family or relationship concerns, childcare and eldercare assistance, financial or legal issues (loans, mortgages, debt), parenting concerns, and substance abuse.

  • Physical wellness

    ​​​​​​​​​​​​​​At PPG, we want you to feel healthy, engaged and supported at work. We continuously provide challenges that you can complete at home or alongside your colleagues - all focused around fitness, improving nutrition, increasing productivity, and providing a better work-life balance. ​​​​​