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Store Operations Manager (m/f/d), Düsseldorf Königsallee

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Christian Dior Couture

9d ago

  • Job
    Full-time
    Senior Level
  • Düsseldorf

AI generated summary

  • You need 5+ years in operations, 2+ in management, strong analytical skills, results-driven, fluent in German and English, excellent communication, and adapt quickly in a fast-paced environment.
  • You will manage retail operations, oversee inventory, ensure compliance, lead the team, monitor expenses, handle cashiering, and support staff development and training.

Requirements

  • At least 5 years of experience in an operational role, with a minimum of 2 years in a management position
  • Solution-oriented with a strong analytical mindset, exceptional time management, and prioritization skills
  • Results-driven with a passion for creativity, fashion, and the maison
  • Excellent communication and delegation skills, with an adaptable and agile mindset
  • Ability to quickly identify solutions, plan strategically, and effectively manage, coach, and lead a team
  • Strong organizational, prioritization, and time management skills in a fast-paced environment
  • Fluent in German and English; additional languages are a plus

Responsibilities

  • Ensure smooth retail operations to drive sales, deliver exceptional service to the client, and implement business initiatives
  • Oversee inventory management, operational efficiency and care services
  • Ensure store compliance to policies and processes and drive operational excellence through audits & action plans
  • Supervise and manage all tasks and procedures regarding to shipping / receiving, cycle counts, overall inventory management
  • Collaborate with boutique and department managers for stock replenishment and propose operational improvements
  • Foster teamwork within the back of house and promote cross-boutique collaboration
  • Lead the operations team, provide feedback, coaching, and support staff development
  • Manage cashiering functions, till reconciliation, and daily closing processes
  • Monitor and control boutique expenses (e.g., petty cash, P&L analysis)
  • Provide "Manager on Duty" coverage and oversee new hire onboarding and staff training
  • Lead back-office tool roll-outs and assist with retail project implementations

FAQs

What is the job title for the position in Düsseldorf Königsallee?

The job title is Store Operations Manager (m/f/d).

What prior experience is required for this role?

Candidates should have at least 5 years of experience in an operational role, with a minimum of 2 years in a management position.

What are the primary responsibilities of the Store Operations Manager?

The Store Operations Manager will ensure smooth retail operations, oversee inventory management, enforce store compliance, manage cashiering functions, lead the operations team, and provide "Manager on Duty" coverage.

What skills are essential for success in this position?

Essential skills include a solution-oriented mindset, exceptional time management, communication and delegation skills, strong organizational abilities, and fluency in German and English.

What kind of working environment can I expect at Dior?

Employees can expect an interesting and varied job in an international, multicultural, and dynamic environment with a supportive family atmosphere and flat hierarchies.

Are there benefits provided for employees?

Yes, benefits include 6 weeks of holiday entitlement, a monthly lunch benefit, public transportation support, additional day off on birthdays, and access to further training and development opportunities.

Is there an opportunity for career advancement within the company?

Yes, there are numerous career opportunities within the LVMH Group.

How can I apply for this position?

Candidates can apply online, as only online applications are considered.

Are there any special conditions after completing the probation period?

Yes, special employee conditions apply after the successful completion of the probation period.

Is fluency in any language other than German and English beneficial for this role?

Yes, additional languages are considered a plus and may benefit the role.

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Christian Dior Couture

"Whatever you do,for work or play, do it with passion!" - Monsieur Christian Dior.

Fashion & Arts
Industry
5001-10,000
Employees
1947
Founded Year

Mission & Purpose

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day. Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Rich in exceptional heritage, with a community of more than 12000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.