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Store Operations Manager (m/f/d), Düsseldorf Königsallee

  • Job
    Full-time
    Senior Level
  • Düsseldorf

AI generated summary

  • You need 5+ years in operations, 2+ in management, strong analytical and communication skills, creativity, fluency in German and English, plus the ability to lead and prioritize effectively.
  • You will manage retail operations, ensure inventory efficiency, oversee compliance, lead the team, handle cashier functions, control expenses, and support training and project implementation.

Requirements

  • At least 5 years of experience in an operational role, with a minimum of 2 years in a management position
  • Solution-oriented with a strong analytical mindset, exceptional time management, and prioritization skills
  • Results-driven with a passion for creativity, fashion, and the maison
  • Excellent communication and delegation skills, with an adaptable and agile mindset
  • Ability to quickly identify solutions, plan strategically, and effectively manage, coach, and lead a team
  • Strong organizational, prioritization, and time management skills in a fast-paced environment
  • Fluent in German and English; additional languages are a plus

Responsibilities

  • Ensure smooth retail operations to drive sales, deliver exceptional service to the client, and implement business initiatives
  • Oversee inventory management, operational efficiency and care services
  • Ensure store compliance to policies and processes and drive operational excellence through audits & action plans
  • Supervise and manage all tasks and procedures regarding to shipping / receiving, cycle counts, overall inventory management
  • Collaborate with boutique and department managers for stock replenishment and propose operational improvements
  • Foster teamwork within the back of house and promote cross-boutique collaboration
  • Lead the operations team, provide feedback, coaching, and support staff development
  • Manage cashiering functions, till reconciliation, and daily closing processes
  • Monitor and control boutique expenses (e.g., petty cash, P&L analysis)
  • Provide "Manager on Duty" coverage and oversee new hire onboarding and staff training
  • Lead back-office tool roll-outs and assist with retail project implementations

FAQs

What is the primary role of the Store Operations Manager at Christian Dior in Düsseldorf?

The primary role is to create the best possible conditions for the store team to perform by overseeing operations, managing the store image, and ensuring smooth administrative procedures.

What qualifications are required for this position?

Applicants should have at least 5 years of experience in an operational role, with a minimum of 2 years in a management position.

Is fluency in any specific languages required for this role?

Yes, fluency in both German and English is required; additional languages are considered a plus.

What are the working hours for this position?

Specific working hours are not mentioned, but the role is expected to be in a fast-paced environment, requiring strong time management skills.

What benefits are offered to employees?

Employees receive 6 weeks of holiday entitlement per year, a monthly lunch benefit, public transportation support, additional days off for birthdays, access to corporate benefits, and other social benefits.

Is there a focus on employee development within the company?

Yes, there are opportunities for further training and development, as well as career opportunities within the LVMH Group.

Will the Store Operations Manager be involved in team management?

Yes, the Store Operations Manager is responsible for leading the operations team, providing feedback, coaching, and supporting staff development.

What is the application process for this position?

Candidates are encouraged to submit their applications online, as only online applications will be considered.

Are there any specific tools or projects that the Store Operations Manager will oversee?

Yes, the manager will lead back-office tool roll-outs and assist with retail project implementations.

How important is communication in this role?

Excellent communication and delegation skills are essential for the Store Operations Manager to effectively manage a team and foster collaboration.

"Whatever you do,for work or play, do it with passion!" - Monsieur Christian Dior.

Fashion & Arts
Industry
5001-10,000
Employees
1947
Founded Year

Mission & Purpose

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day. Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Rich in exceptional heritage, with a community of more than 12000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.