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Store Supervisor

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management

AI generated summary

  • You must be flexible with your working hours and available for shifts as needed.
  • You will ensure excellent customer experiences, train and support colleagues, manage store standards, handle deliveries, adhere to cash and security protocols, and communicate effectively within the team.

Requirements

  • You will need to be as flexible in the hours you can work. We may require you to work shifts.

Responsibilities

  • Promoting the best experience for our customers
  • Training, supporting and developing your colleagues
  • Driving your individual development
  • Monitoring store standards and availability levels
  • Dealing with deliveries
  • Adhering to cash handling and security procedures
  • Communicating within the store at all levels
  • Planning and organising yourself and others

FAQs

What is the role of a Store Supervisor at Poundland & Dealz?

The Store Supervisor is an active part of the store management team, providing day-to-day support to the Store and Assistant Managers by supervising store processes and procedures, managing shifts, delegating tasks, and coaching colleagues.

What are the main responsibilities of a Store Supervisor?

Responsibilities include promoting the best experience for customers, training and supporting colleagues, driving individual development, monitoring store standards and availability levels, dealing with deliveries, adhering to cash handling and security procedures, and planning and organizing tasks for the team.

Are there specific working hours required for this position?

Yes, flexibility in hours is essential, as the role may require working various shifts.

What benefits does Poundland & Dealz offer to Store Supervisors?

Benefits include a four-week induction programme, a discount card for in-store purchases, family-friendly benefits, loyal service awards, access to an exclusive discount portal, apprenticeships and career development, life assurance cover, health and wellbeing support, a holiday allowance that increases with service, and a day off for birthdays.

How does Poundland & Dealz promote career development for Store Supervisors?

The company offers apprenticeships and career development opportunities, alongside a structured induction programme to aid in skill enhancement and career progression.

What is the culture like at Poundland & Dealz?

The culture at Poundland & Dealz is built on values of excellence, inclusion, and sustainability, with a focus on loving customers, caring for colleagues, and protecting the company's financial integrity. It is described as fun, friendly, and full of surprises.

Is prior retail experience necessary for the Store Supervisor position?

While specific experience requirements are not mentioned, having retail experience may be beneficial for effectively executing the supervisor's responsibilities.

What qualities are important for a Store Supervisor at Poundland & Dealz?

Important qualities include strong leadership skills, the ability to motivate and coach team members, effective communication, adaptability, and a commitment to providing excellent customer service.

How does Poundland & Dealz ensure a supportive work environment for colleagues?

The company fosters a supportive work environment by encouraging collaboration, promoting personal development, and providing employee assistance programs focused on health and wellbeing.

What is the purpose of the "My Staff Shop" benefit?

The "My Staff Shop" benefit provides employees with access to an exclusive discount portal, allowing them to enjoy additional savings on purchases.

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.