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Store Supervisor, FT (40 Hours) - York

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Under Armour

2mo ago

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • York

Requirements

  • Be passionate about our performance driven brand
  • >1 year experience in a retail environment
  • Outgoing personality with excellent communication skills
  • Fluency in local language and / or English
  • Demonstrated collaborative skills and ability to work well within a team
  • Ability to work in a fast-paced environment
  • Ability to work a flexible schedule
  • Minimum one year experience in a sports/ apparel & footwear retail environment
  • Previous supervisory experience preferred
  • High School education or equivalent
  • Availability to work a flexible schedule, including holidays, nights, and weekends
  • Ability to handle or relocate products up to 25 lbs/12kgs
  • Able to stand and move about for extended periods of time with short breaks
  • Ability to freely access all areas of the store; including the selling floor, stock and register area
  • Reasonable accommodations may be made to assist in performing the essential responsibilities

Responsibilities

  • Recruit, Coach & Retain Stars
  • Unique service culture and customer experience
  • Analyze Sales for Smart Moves
  • Optimize Payroll for Productivity
  • Maximize Merchandising Impact
  • Ensure Loss Prevention & Compliance
  • Lead & Rotate Key Areas for Versatility
  • Maintain Store Presentation & Stock
  • Cultivate Unique Service Culture
  • Supports in driving sales and retail/omni -channel KPI target achievement.
  • Provides customers with detailed information about a wide selection of products.
  • Supports in training teammates to provide a service/selling culture unique to Under Armour.
  • Uses advanced functional expertise to drive sales and customer loyalty in designated area of responsibility.
  • Train and lead teammates in the execution of daily operations aligning with UA process and policies.
  • Partner with store leadership to maintain standards covering merchandise and floor sets.
  • Adhere to Loss Prevention policies and advise store leadership of unusual internal or external activity.
  • Assume Stock Lead responsibilities in the absence of Stock Lead.
  • Communicate teammates accidents/injuries to store leadership immediately.
  • Communicate clear priorities, sales and KPI targets to sales teammates to achieve target.
  • Maintain and support store safety standards and communicate concerns to store leadership.
  • Support UA strategies to drive sales and operations; observe sales trends and advise store leadership of opportunities.
  • Support store and regional leadership teams and local HR during onboarding and continuous training.
  • Lead/Support a Division of Responsibility (DOR) to assist with the overall efficiency of the store. (Athlete Experience, Merchandising, Brand, Operations), if applicable

FAQs

What is the role of a Store Supervisor at Under Armour?

The Store Supervisor contributes to the store's profitability and key performance indicators by providing customer service aligned with the UA service model, coaching teammates, and assisting the Store Manager with operational excellence.

What qualifications are required for the Store Supervisor position?

Candidates should have more than 1 year of experience in a retail environment, an outgoing personality with excellent communication skills, the ability to work in a fast-paced environment, and a flexible schedule.

Are there opportunities for advancement in this position?

Yes, Under Armour offers opportunities for professional development and advancement for Store Supervisors.

What are the working hours for the Store Supervisor role?

The Store Supervisor position is full-time with a commitment of 40 hours per week, and may require working holidays, nights, and weekends.

What benefits does Under Armour offer to its employees?

Employees receive a generous discount, competitive salary, monthly bonus incentives, professional development opportunities, and access to a Work-Life Assistance Program.

What is the expected customer service culture at Under Armour?

Under Armour expects a unique service culture and customer experience, where teammates are trained to actively engage and assist customers in alignment with the brand's values.

Is previous leadership experience preferred for the Store Supervisor role?

Yes, previous supervisory experience is preferred for candidates applying for the Store Supervisor position.

What physical requirements must candidates meet for this job?

Candidates must be able to handle or relocate products up to 25 lbs (12 kgs), stand and move about for extended periods, and access all areas of the store.

Does Under Armour have a commitment to diversity and inclusion?

Yes, Under Armour is committed to providing an environment of mutual respect and equal employment opportunities, promoting diversity and inclusion among its teammates.

What are the main responsibilities of a Store Supervisor regarding retail operations?

The Store Supervisor is responsible for training and leading teammates in daily operations, maintaining merchandise standards, adhering to loss prevention policies, and assuming various responsibilities in the absence of other leadership roles.

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Under Armour

Retail & Consumer Goods
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

Under Armour is obsessed with being better, stronger, and more focused than anyone else out there. Our mission: to make athletes better. Our vision: to inspire you with performance solutions you never knew you needed and can’t imagine living without. Our values define and unite us, the beliefs that are the red thread that connect everyone at Under Armour. Our values are rallying cries, reminding us why we’re here, and fueling everything we do. Love athletes We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover. Celebrate the wins We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win. Stand for equality We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent. Act sustainably We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field. Fight on together We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.

Culture & Values

  • Stand for Equality

    We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent.

  • Act Sustainably

    We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field.

  • Fight on together

    We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.

  • Celebrate the wins

    We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win.

  • Love athletes

    We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover.