FAQs
What is the main purpose of the Student Experience Officer role?
The main purpose of the Student Experience Officer role is to lead the Student Experience Team in developing and delivering an enhanced and distinctive student experience within King’s Foundations, supporting students in their transition to a UK higher education environment.
Where is the primary location for this role?
The primary location for this role is Bush House on the King’s Strand Campus, although occasional travel to other campuses may be required.
Is there a possibility for remote work in this position?
Yes, there is a possibility for hybrid working, allowing for up to 40% of each week to be worked from home.
What are the working hours for this position?
This is a full-time position with a requirement of 35 hours per week.
Is this job open to applicants requiring visa sponsorship?
No, this role cannot be offered to applicants requiring visa sponsorship.
What qualifications are required for the Student Experience Officer position?
While a degree-level education is desirable, it is not explicitly stated as a requirement. The essential criteria focus on skills and experience related to communication, event management, organizational abilities, understanding of international student needs, and IT proficiency.
How should applicants submit their personal statements or cover letters?
Applicants should submit personal statements/cover letters using each essential criterion as a paragraph heading and should not exceed two pages in length.
What type of experience is preferred for this role?
Ideally, candidates should have experience supporting the student experience in a higher education setting and managing feedback mechanisms to prioritize the student voice within higher education.
What is the commitment of King’s towards diversity and inclusion?
King’s is committed to being inclusive and welcoming, embracing diversity, and working to support a diverse and inclusive culture within the community.
What should candidates include in their CV and supporting statement?
Candidates should detail how they meet the essential criteria listed in the job advert and may also include evidence against the desirable criteria, as this may be considered when shortlisting candidates.