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Student Registry Officer

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Solent University

15d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Data
    People, HR & Administration
  • Southampton

AI generated summary

  • You need experience in a fast-paced environment, accuracy with complex data, strong customer service, organizational skills, attention to detail, and the ability to manage multiple priorities.
  • You will support the student lifecycle, serve as a primary contact for staff and students, deliver excellent customer service, manage multiple tasks, and enhance service quality collaboratively.

Requirements

  • - Experience of working within a dynamic and fast paced environment
  • - Evidence of working with large and complex data sets to a high degree of accuracy
  • - Commitment to providing high levels of customer service
  • - Strong organisational and communication skills
  • - Attention to detail
  • - Ability to support and manage multiple priorities concurrently
  • - Collaborative approach to ongoing enhancement and high-quality service delivery
  • - Experience within the Higher Education sector is desirable but not essential

Responsibilities

  • - Support Solent’s academic departments and schools in the delivery of the student lifecycle from registration through to award.
  • - Act as a first point of contact for staff and students alike.
  • - Provide high levels of customer service.
  • - Manage multiple priorities concurrently.
  • - Demonstrate a collaborative approach to ongoing enhancement and high-quality service delivery.

FAQs

What are the main responsibilities of a Student Registry Officer at Solent University?

The main responsibilities include supporting the academic departments and schools in the delivery of the student lifecycle from registration through to award, acting as a first point of contact for staff and students, and managing large and complex data sets with high accuracy.

Is experience in the Higher Education sector required for this position?

While experience in the Higher Education sector is desirable, it is not essential for this position.

What skills are required for the Student Registry Officer role?

Strong organizational and communication skills, attention to detail, and the ability to support and manage multiple priorities concurrently are essential skills for this role.

Who will the postholders report to?

The postholders will report to the Associate Academic Registrar and Senior Officers within the Student Registry team.

What kind of work environment can candidates expect?

Candidates can expect a dynamic and fast-paced work environment.

How can I get more information about the position?

For more information about the opportunity, you can contact the Associate Academic Registrar at Lottie.Scholefield@solent.ac.uk for an informal discussion.

What is the focus of Solent University's values in this role?

The focus is on collaboration, ongoing enhancement, and high-quality service delivery, in line with Solent University's values.

Are there any benefits offered with this position?

Yes, Solent University offers an excellent benefits package for its employees.

Solent University

#WeAreSolent #SolentForLife

Education
Industry
1001-5000
Employees

Mission & Purpose

With a population of around 11,000 staff and students, Solent University offers over 200 qualifications ranging from HND to PhD, in subjects as diverse as maritime education and training, fashion and design, media and television, music, health, sport and leisure, business, IT and technology. Every year we are joined by around 10,000 additional students on short professional courses. Rated five stars for teaching and inclusiveness in the QS World Rankings, and winner of the Times Higher Education ‘Most Improved Student Experience’ Award 2015, the University was also awarded the 2013 Quality Assurance Agency kitemark for quality and standards of teaching and learning, and voted one of the UK’s most creative universities in Which? University’s 2013 and 2014 student polls. Solent University is an exempt charity under the terms of the Charities Act 2011.