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Subway Manager

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Mitie

2d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Oxford

AI generated summary

  • You need to have management experience in a fast-paced retail environment and be an experienced Subway Manager.
  • You will recruit and train staff, manage schedules, handle deliveries and banking, ensure compliance, oversee inventory, maintain cleanliness, promote customer service, and resolve complaints.

Requirements

  • - Experienced Subway Manager to join our team.
  • - Management experience in a fast-paced retail environment.

Responsibilities

  • Recruitment /induction and training/development of employees in line with the Subway® brand's training requirements – you will lead by example!
  • Creating and managing the staff schedule
  • Checking in deliveries, order matching and daily banking
  • Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
  • Manage cash balances and minimise wastage
  • Ensure 100% compliance in accordance to Subway® and council guidelines
  • Perform inventory management and stock control including weekly stock take and reports
  • Analyse the Weekly Sales & Inventory Report to improve the business
  • Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
  • Implement in store marketing material and POP in line with campaigns
  • Ensure safety procedures are followed to prevent injury
  • Provide a safe work environment for employees and customers
  • Promote and encourage a high level of customer service amongst employees
  • Handle unresolved and/or escalated customer complaints
  • Deliver a high standard of service when dealing with products, sales, enquiries and catering for customer needs.

FAQs

What is the salary for the Subway Manager position?

The salary for the Subway Manager position is £27,000 per annum.

Is this position full-time or part-time?

This position is part-time, with hours totaling 37.5 hours per week.

Where is the job location?

The job is located at John Radcliffe Hospital in Oxford - Headington.

What experience is required for the Subway Manager role?

Candidates should have management experience in a fast-paced retail environment, such as a Catering Manager, Restaurant Manager, Supervisor, Assistant Manager, or Deputy Manager.

What are the key responsibilities of the Subway Manager?

Key responsibilities include recruiting and training employees, managing staff schedules, handling deliveries and inventory management, ensuring compliance with guidelines, providing excellent guest service, and maintaining store cleanliness.

Is there room for career advancement in this role?

Yes, Subway Franchise Owners offer fantastic career path opportunities to develop your career.

What kind of guest service expectations are there for this position?

There is a strong emphasis on delivering exceptional guest service and promoting a high level of customer service among employees.

Are safety procedures a part of the Subway Manager's responsibilities?

Yes, ensuring safety procedures are followed to prevent injury and providing a safe work environment for both employees and customers is a key responsibility.

What should a candidate highlight on their application?

Candidates should highlight their relevant management experience, passion for guest service, and ability to work in a fast-paced environment.

What kind of training will be provided?

Training will include employee induction and development in line with the Subway brand's training requirements.

The exceptional, every day

Technology
Industry
10,001+
Employees
1987
Founded Year

Mission & Purpose

Mitie is a company that specialises in facilities management, offering a range of services including cleaning, security, property management, and technical support for various industries. Their ultimate goal is to provide integrated and efficient solutions that help businesses manage their facilities effectively. Mitie's purpose revolves around delivering services that enhance workplace experiences, improve operational efficiency, and contribute to the well-being of occupants and users of the spaces they manage. By leveraging their expertise and innovation, they aim to create environments that are safe, productive, and conducive to the success of their clients and their workforce.