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Supermarket Assistant

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Waitrose & Partners

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should advise customers, replenish stock, maintain hygiene standards, handle cash, and support team efforts across various areas of the branch.
  • You will enhance the customer experience by maintaining store standards, staying updated on food trends, and sharing your product knowledge while working collaboratively with fellow Partners.

Requirements

  • The role of a supermarket assistant involves a range of tasks, including advising and serving customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures. Partners may be expected to work in any area of the branch to support the wider team as required, and to maintain the necessary business dress and hygiene standards.

Responsibilities

  • As Partners - members of the Partnership - it's our responsibility to ensure our success for the future.
  • We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible.
  • It's an ethos each and every Partner works by and you'll carry into your own role too.
  • Waitrose & Partners is all about enriched experiences and that goes for our people – our Partners – as much as our customers.
  • We want you to enjoy your work and share your passion for food with our customers.
  • So we’ll train you, treat you respectfully and then reward you by giving you a share in the profits, for pulling it all together and being part of our success.
  • We are looking for someone who keeps up to date on food and drink trends, knows our products, takes pride in whatever they do, carrying out everything to the highest standards, making sure the shop floor is shipshape, ready for when our customers arrive.
  • Whether they are shopping for a healthy lunch, a top up on fresh fruit and veg, the weekly shop or a special occasion, we want every customer to enjoy their shopping experience, confident in our products and confident in our Partners.

FAQs

What are the main duties of a Supermarket Assistant?

The main duties of a Supermarket Assistant include advising and serving customers, moving and replenishing stock, carrying out housekeeping activities, and handling cash and card transactions according to set procedures.

Is there a dress code for this position?

Yes, Partners are expected to maintain necessary business dress and hygiene standards.

What kind of training will I receive?

You will receive training to ensure you can share your passion for food with customers and carry out your duties effectively.

Are there any benefits for Partners?

Yes, Partners enjoy a unique benefits package, including staff discounts, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, and access to exclusive Partnership hotels.

Can I work in different areas of the branch?

Yes, Partners may be expected to work in any area of the branch to support the wider team as required.

How can I improve my chances of getting selected for this role?

We recommend applying early as we may close vacancies early if we receive a high volume of applications.

Do I need to know about food and drink trends for this position?

Yes, keeping up to date on food and drink trends and knowing the products is important for providing a good customer experience.

What standards are expected in terms of customer service?

You are expected to provide the highest standards of customer service, ensuring that every customer enjoys their shopping experience and feels confident in the products and Partners.

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Waitrose & Partners

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Retail & Consumer Goods
Industry
10,001+
Employees
1904
Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.