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Supermarket Assistant – Food Service

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Waitrose & Partners

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Cardiff

AI generated summary

  • You must prioritize customer experience, be energetic and self-sufficient, and have Catering/Hospitality skills. Ensure full commitment to advertised hours before applying.
  • You will prepare food, build relationships with customers, provide personalized service, and ensure they leave satisfied while continuously seeking to improve efficiency in operations.

Requirements

  • You're always putting yourself in our customers' shoes, thinking on your feet to provide them with a personal experience that they love every time they visit Waitrose. Your energy, pace and love of food shines through every minute of every day.
  • This role will require work with open-food. You don't wait to be told, you're self sufficient and full of energy. You drop everything for your customers - they are your number one focus and you use your judgement to make sure every customer you interact with leaves feeling they matter most to us. Please give details of any Catering and/or Hospitality skills, qualifications or experience in your application. We request that candidates only apply for this position if you can fully commit to the advertised working hours, or we will be unable to proceed with your application. Please note we reserve the right to close the vacancy early in light of a large response.

Responsibilities

  • As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.
  • What our customers enjoy for breakfast, lunch and dinner - and anything in between - is your main responsibility. You'll use your excellent relationship building skills, make recommendations and prepare food. How our customers view you will, ultimately, be how they view Waitrose.
  • You're always putting yourself in our customers' shoes, thinking on your feet to provide them with a personal experience that they love every time they visit Waitrose. Your energy, pace and love of food shines through every minute of every day.
  • This role will require work with open-food. You don't wait to be told, you're self sufficient and full of energy. You drop everything for your customers - they are your number one focus and you use your judgement to make sure every customer you interact with leaves feeling they matter most to us.

FAQs

What are the main responsibilities of a Supermarket Assistant in Food Service?

The main responsibilities include preparing food, making recommendations, and ensuring customers have a positive experience during their visits. Building strong relationships with customers is also key to how they view Waitrose.

What essential skills are required for this role?

The role requires excellent customer service skills, the ability to work independently, energy, a passion for food, and experience in catering or hospitality.

Is experience in catering or hospitality necessary for this role?

Yes, candidates should provide details of any Catering and/or Hospitality skills, qualifications, or experience in their application.

What unique benefits does a Partner enjoy?

Partners enjoy a unique benefits package that includes staff discounts, subsidized food in Partner dining rooms, discounts in local restaurants, subsidized learning, and access to exclusive Partnership hotels.

Are there specific working hours I need to commit to?

Yes, candidates must fully commit to the advertised working hours; otherwise, the application cannot be proceeded with.

Can I apply for this job if I am currently studying or have other commitments?

It is important that candidates can fully commit to the advertised working hours, so those with conflicting commitments should reconsider applying.

Will my application be considered if I apply later in the hiring process?

It is recommended to apply early, as vacancies may close early due to a high volume of applications.

Is teamwork emphasized in this role?

Yes, the ethos of being proactive and working together as Partners is fundamental to ensuring the success of the team and the Partnership.

Do I need to have experience with open-food?

Yes, this role requires working with open-food, so relevant experience would be beneficial.

How important is customer interaction in this role?

Customer interaction is very important, as the role focuses on providing personal experiences for customers and ensuring they feel valued.

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Waitrose & Partners

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Retail & Consumer Goods
Industry
10,001+
Employees
1904
Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.