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Supermarket Assistant, Team Leader

Applications are closed

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • Edinburgh

Requirements

  • Experience in a customer facing selling or service environment

Responsibilities

  • The role of the Team Leader is to support shop Leadership teams to deliver operational and service excellence, by engaging, motivating and leading Partners to meet daily operational requirements. This will involve a range of tasks including the advising and serving of customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures. You and your Partners may be expected to work in any area of the branch to support the wider team as required and to maintain the necessary business dress and hygiene standards.
  • To deliver the best possible service and availability through excellent customer interaction and processes; demonstrating flexibility to meet the needs of the customer and the business.

FAQs

What is the main purpose of the Supermarket Assistant, Team Leader role at Waitrose & Partners?

The main purpose of the role is to support shop Leadership teams in delivering operational and service excellence by engaging, motivating, and leading Partners to meet daily operational requirements while ensuring a positive customer experience.

What are some of the key responsibilities for a Team Leader in the supermarket?

Key responsibilities include advising and serving customers, moving and replenishing stock, carrying out housekeeping activities, handling cash and card transactions according to set procedures, and supporting the wider team in any area of the branch as required.

What kind of experience is required for applicants interested in this position?

Applicants should have experience in a customer-facing selling or service environment.

What opportunities for career development are available for Team Leaders at Waitrose?

After successfully completing training, applicants will have the opportunity to develop their career within Waitrose and take on supervisory responsibilities within the operation.

What benefits are offered to Partners at Waitrose & Partners?

As a Partner, you will enjoy a unique benefits package including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels, and much more.

How does Waitrose & Partners view diversity and inclusion in the workplace?

Waitrose & Partners embraces differences and is committed to being a truly inclusive employer. They celebrate contributions from all individuals regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief, and aim to become the UK’s most inclusive business.

Is there a possibility that the job vacancy may close early?

Yes, the vacancy may close early if a high volume of applications is received, so it is recommended to apply early.

What is expected from Team Leaders regarding product knowledge?

Team Leaders are expected to keep up to date on food and drink trends, know the products offered, and take pride in performing tasks to the highest standards to ensure customer confidence in their shopping experience.

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Retail & Consumer Goods
Industry
10,001+
Employees
1904
Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.