Logo of Huzzle

Home

Matches

Explore

Manage

Supermarket Assistant, Team Leader Nights

image

Waitrose & Partners

6d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be 18 or over and have experience in a customer-facing selling or service role.
  • You will lead and motivate Partners, support operations, serve customers, manage stock, uphold hygiene standards, and ensure a top-notch shopping experience while adhering to procedures.

Requirements

  • Due to working time regulations, applicants must be 18 years or over to apply.
  • Experience in a customer facing selling or service environment

Responsibilities

  • As Partners - members of the Partnership - it's our responsibility to ensure our success for the future.
  • We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible.
  • The role of the Team Leader is to support shop Leadership teams to deliver operational and service excellence, by engaging, motivating and leading Partners to meet daily operational requirements.
  • This will involve a range of tasks including the advising and serving of customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures.
  • You and your Partners may be expected to work in any area of the branch to support the wider team as required and to maintain the necessary business dress and hygiene standards.
  • We want you to enjoy your work and share your passion for food with our customers so we will train you, treat you respectfully and then reward you by giving you a share in the profits, for pulling it all together and being part of our success.
  • We are looking for someone who keeps up to date on food and drink trends, knows our products, takes pride in whatever they do, carrying out everything to the highest standards, making sure the shop floor is shipshape, ready for when our customers arrive.
  • Whether they are shopping for a healthy lunch, a top up on fresh fruit and veg, the weekly shop or a special occasion, we want every customer to enjoy their shopping experience, confident in our products and confident in our Partners.
  • We are inviting applicants who wish to develop their career with Waitrose and to take on supervisory responsibilities within the (insert relevant dept info based on role) operation after successfully completing training.

FAQs

What is the minimum age requirement to apply for the Supermarket Assistant, Team Leader Nights position?

Applicants must be 18 years or over to apply due to working time regulations.

Is there a shift premium for working night hours?

Yes, a shift premium will be paid for hours worked between 22:00 and 06:00 at the pay range minimum rate for your role.

What are the main responsibilities of the Team Leader?

The Team Leader supports shop Leadership teams to deliver operational and service excellence, engages and motivates Partners, advises and serves customers, moves and replenishes stock, and handles cash and card transactions.

What kind of experience is desired for this position?

Experience in a customer-facing selling or service environment is preferred.

What kind of training will be provided?

The position includes training to help you develop your skills and knowledge within the role.

What benefits do Partners receive?

Partners enjoy a unique benefits package that includes staff discount, subsidized food in Partner dining rooms, discounts in local restaurants, subsidized learning opportunities, and access to exclusive Partnership hotels.

Is there room for career development in this role?

Yes, we are inviting applicants who wish to develop their career with Waitrose and take on supervisory responsibilities after successfully completing training.

Can I apply if I have no experience in a supermarket environment?

While experience in a customer-facing selling or service environment is desired, we encourage applicants who are eager to learn and develop in this role.

What standards are expected regarding dress and hygiene in the branch?

You and your Partners are expected to maintain the necessary business dress and hygiene standards in the branch.

Will the job require me to work in different areas of the branch?

Yes, you may be expected to work in any area of the branch to support the wider team as required.

image

Waitrose & Partners

Food to feel GOOD about. Follow us for company news and careers. #FindYourHappier #DrivenByPurpose

Retail & Consumer Goods
Industry
10,001+
Employees
1904
Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.